At a Glance
- Tasks: Lead a dynamic restaurant team and ensure exceptional guest experiences.
- Company: Join a rapidly growing casual dining restaurant group with a fun culture.
- Benefits: Competitive salary, bonuses, free meals, and strong progression opportunities.
- Other info: Enjoy regular team events and a supportive work atmosphere.
- Why this job: Be a hands-on leader in a fast-paced environment and make a real impact.
- Qualifications: Experience in high-volume hospitality and a passion for service excellence.
The predicted salary is between 51000 - 60000 £ per year.
MCG Recruitment are delighted to be supporting a rapidly growing casual dining restaurant group in the search for a dynamic and experienced General Manager to lead a high-volume, fast-paced site. This is an exciting opportunity for a hands-on leader who thrives in energetic environments, loves developing teams, and is passionate about delivering exceptional guest experiences.
The Role
- As General Manager, you'll take full ownership of the restaurant operation, leading from the front to ensure outstanding service, strong performance, and a positive team culture.
- You'll be responsible for driving standards, managing operations, and ensuring every guest receives a consistent, high-quality dining experience.
Key Responsibilities
- Lead, motivate, and develop a large, fast-paced front and back-of-house team
- Drive exceptional guest experience and service standards
- Oversee daily operations including rotas, labour, and performance management
- Maintain strict food safety, health & safety, and compliance standards
- Manage stock control, ordering, and supplier relationships
- Handle customer feedback and resolve issues effectively
- Deliver against commercial targets, including sales and profitability
- Develop and inspire a strong, engaged team culture
About You
- Previous experience as a General Manager or senior restaurant leader
- Strong background in high-volume, fast-paced hospitality environments
- Confident, hands-on leadership style
- Excellent operational and commercial awareness
- Passion for people, service, and high standards
- Calm under pressure with a 'get it done' attitude
What's on Offer
- Competitive salary up to £51,000 OTE £60,000 (including bonus & tronc)
- Quarterly performance bonus
- Tronc share
- 28 days holiday
- Company pension
- Free staff meals on shift
- Strong progression opportunities within a growing group
- Staff discounts and team incentives
- Regular team events and away days
A fantastic opportunity to join a fun, fast-moving, and ambitious hospitality brand where great leadership is truly rewarded.
General Manager - Restaurant - Exeter in Newtown employer: Mansell Consulting Group Ltd
Join a vibrant and rapidly expanding casual dining restaurant group in Exeter, where your leadership will be celebrated and your team will thrive. With competitive salaries, quarterly bonuses, and a strong focus on employee development, this is an excellent opportunity for those passionate about hospitality and delivering exceptional guest experiences. Enjoy a supportive work culture with regular team events, free meals on shift, and clear pathways for career progression in a fun and dynamic environment.
Contact Details:
Mansell Consulting Group Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Restaurant - Exeter in Newtown
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who know the restaurant scene in Exeter. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about how you've led teams and created memorable guest experiences – it’s all about making that personal connection.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to restaurants you admire and express your interest in working with them. You never know when they might be looking for someone just like you!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance of standing out. Plus, we’re always here to help you along the way!
We think you need these skills to ace General Manager - Restaurant - Exeter in Newtown
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for the hospitality industry shine through. We want to see how much you love creating exceptional guest experiences and leading a dynamic team.
Tailor Your CV:Make sure your CV is tailored to highlight your experience in high-volume, fast-paced environments. We’re looking for specific examples of how you've driven performance and maintained high standards in previous roles.
Be Authentic:Don’t be afraid to show your personality! We value authenticity, so let us know what makes you unique as a leader and how you inspire your team to deliver outstanding service.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. This way, we can easily track your application and get back to you quickly. We can’t wait to hear from you!
How to prepare for a job interview at Mansell Consulting Group Ltd
✨Know Your Numbers
As a General Manager, you'll need to demonstrate your understanding of key performance metrics. Brush up on sales figures, profit margins, and guest satisfaction scores relevant to your previous roles. Being able to discuss these numbers confidently will show that you’re commercially aware and ready to drive results.
✨Showcase Your Leadership Style
Prepare to share specific examples of how you've led teams in high-pressure environments. Think about times when you motivated staff or resolved conflicts. This will help the interviewers see your hands-on leadership style in action and how you can inspire a positive team culture.
✨Emphasise Guest Experience
Since delivering exceptional guest experiences is crucial, come prepared with stories that highlight your commitment to customer service. Discuss how you've handled feedback or turned a negative experience into a positive one. This will illustrate your passion for service and your ability to maintain high standards.
✨Be Ready for Scenario Questions
Expect scenario-based questions that test your problem-solving skills. Think about potential challenges you might face in a busy restaurant setting and how you would address them. Practising these scenarios will help you articulate your thought process and decision-making skills during the interview.
