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- Tasks: Support the General Manager in delivering exceptional guest experiences and leading food & beverage operations.
- Company: Prestigious boutique hotel group known for intuitive luxury and exceptional service.
- Benefits: Hands-on leadership role with real influence and opportunities for team development.
- Why this job: Join a dynamic environment where you can create memorable experiences for guests.
- Qualifications: Strong food & beverage background and experience in luxury hospitality.
- Other info: Collaborative culture focused on personal, relaxed service.
The predicted salary is between 36000 - 60000 £ per year.
Deputy General Manager – Bespoke Luxury Hotel
MCG Recruitment are delighted to be working with a prestigious, boutique hotel group, renowned for creating spaces where guests can truly relax and enjoy intuitive, effortless luxury. We’re looking for a Deputy General Manager to work alongside the General Manager and help deliver exceptional, seamless guest experiences. This is a senior, hands-on role for someone with a strong food & beverage background, a natural hosting instinct, and a passion for leading confident, motivated teams.
The Role
As Deputy General Manager, you will be central to ensuring the hotel runs seamlessly behind the scenes while shining on the floor. You will help set the tone for the guest experience and support your teams in delivering intuitive, calm, and personal luxury service.
Key Responsibilities:
- Support the General Manager in the day-to-day running of the hotel
- Help shape a service culture that is relaxed, warm, and effortless
- Lead Food & Beverage operations, focusing on flow, atmosphere, and guest connection
- Be a visible host, engaging with guests, anticipating needs, and creating a sense of belonging
- Manage, mentor, and motivate teams with empathy and clarity
- Oversee events, corporate stays, and weddings, ensuring every occasion feels personal and unhurried
- Maintain the highest standards across a luxury hotel environment without stiffness or formality
About You
- Strong Food & Beverage background in luxury or quality-led hotels
- A true people person: calm, approachable, and confident
- Experience in events, corporate business, and weddings
- Naturally service-led, believing that great hospitality should feel seamless, not showy
- A collaborative, hands-on leader who enjoys developing teams and experiences
- Passionate about creating spaces where guests can genuinely switch off
Why Join?
- Work with a prestigious, boutique hotel brand committed to intuitive luxury
- Take a hands-on, senior leadership role with real influence
- Lead and develop high-performing, motivated teams
- Deliver personal, memorable experiences in an inspiring environment
AGM / Deputy Manager - Marylebone in London employer: Mansell Consulting Group Ltd
Contact Detail:
Mansell Consulting Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AGM / Deputy Manager - Marylebone in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with hotel professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, be yourself and let your passion for hospitality shine through. Remember, they’re looking for someone who fits their culture, so don’t hold back!
✨Tip Number 3
Prepare for interviews by researching the hotel’s values and recent news. Tailor your answers to reflect how your experience aligns with their mission of delivering intuitive luxury. This shows you’re genuinely interested and ready to contribute.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace AGM / Deputy Manager - Marylebone in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion for creating memorable guest experiences and how you embody the effortless luxury we value at StudySmarter.
Tailor Your Application: Make sure to customise your CV and cover letter for the Deputy General Manager role. Highlight your strong food & beverage background and any relevant leadership experiences that align with our vision of intuitive service and team motivation.
Be Authentic: We want to get to know the real you! Use a conversational tone in your application to reflect your personality. Share stories that showcase your natural hosting instincts and how you connect with guests and teams alike.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. This way, we can easily track your application and ensure it gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at Mansell Consulting Group Ltd
✨Know the Hotel Inside Out
Before your interview, make sure you research the hotel thoroughly. Understand its ethos, the type of guests it attracts, and its unique offerings. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Deputy General Manager, your ability to connect with both guests and staff is crucial. Prepare examples from your past experiences where you've successfully led teams or enhanced guest experiences. Highlight your calm and approachable nature during the interview.
✨Demonstrate Your Food & Beverage Expertise
Given the strong focus on food and beverage operations, be ready to discuss your background in this area. Share specific instances where you've improved service flow or created memorable dining experiences, showcasing your passion for quality-led hospitality.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and leadership style. Think about how you would handle various situations, such as managing a busy event or resolving a guest complaint, and articulate your thought process clearly.
