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For Companies At a Glance
- Tasks: Lead a luxury hotel team to create unforgettable guest experiences.
- Company: Prestigious boutique hotel group known for effortless luxury.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Why this job: Join a dynamic team and shape memorable moments for guests.
- Qualifications: Strong food & beverage background and leadership skills.
- Other info: Opportunity to influence a high-performing team in a luxury setting.
MCG Recruitment are delighted to be working with a prestigious, boutique hotel group, renowned for creating spaces where guests can truly relax and enjoy intuitive, effortless luxury.
We’re looking for a Deputy General Manager to work alongside the General Manager and help deliver exceptional, seamless guest experiences. This is a senior, hands-on role for someone with a strong food & beverage background, a natural hosting instinct, and a passion for leading confident, motivated teams.
The Role
As Deputy General Manager, you will be central to ensuring the hotel runs seamlessly behind the scenes while shining on the floor. You will help set the tone for the guest experience and support your teams in delivering intuitive, calm, and personal luxury service.
Key Responsibilities:
- Support the General Manager in the day-to-day running of the hotel
- Help shape a service culture that is relaxed, warm, and effortless
- Lead Food & Beverage operations, focusing on flow, atmosphere, and guest connection
- Be a visible host, engaging with guests, anticipating needs, and creating a sense of belonging
- Manage, mentor, and motivate teams with empathy and clarity
- Oversee events, corporate stays, and weddings, ensuring every occasion feels personal and unhurried
- Maintain the highest standards across a luxury hotel environment without stiffness or formality
About You
- Strong Food & Beverage background in luxury or quality-led hotels
- A true people person: calm, approachable, and confident
- Experience in events, corporate business, and weddings
- Naturally service-led, believing that great hospitality should feel seamless, not showy
- A collaborative, hands-on leader who enjoys developing teams and experiences
- Passionate about creating spaces where guests can genuinely switch off
Why Join?
- Work with a prestigious, boutique hotel brand committed to intuitive luxury
- Take a hands-on, senior leadership role with real influence
- Lead and develop high-performing, motivated teams
- Deliver personal, memorable experiences in an inspiring environment
AGM / Deputy Manager - Clerkenwell 4 **** Hotel employer: Mansell Consulting Group Ltd
Contact Detail:
Mansell Consulting Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AGM / Deputy Manager - Clerkenwell 4 **** Hotel
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked in luxury hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your natural hosting instinct shine through. Engage with the interviewers as if they were guests, and demonstrate how you would create that warm, effortless luxury experience.
✨Tip Number 3
Prepare for situational questions! Think about scenarios where you've led teams or handled guest experiences. Be ready to share specific examples that highlight your calm, approachable nature and your strong food & beverage background.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're genuinely interested in joining our team and helps us keep track of all the amazing candidates like you!
We think you need these skills to ace AGM / Deputy Manager - Clerkenwell 4 **** Hotel
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion for creating memorable guest experiences and how you embody the effortless luxury we value.
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight your strong food & beverage background and any relevant experience in luxury hotels. We want to see how your skills align with our vision of intuitive service.
Be Authentic: We’re looking for genuine people who can connect with guests and teams alike. Use your application to showcase your personality and approachability. Let us know how you create a warm and relaxed atmosphere in your previous roles.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at Mansell Consulting Group Ltd
✨Know Your Luxury Hospitality Inside Out
Make sure you brush up on the latest trends in luxury hospitality, especially around food and beverage. Understand what sets this hotel apart and be ready to discuss how your experience aligns with their ethos of intuitive, effortless luxury.
✨Showcase Your People Skills
As a Deputy General Manager, you'll need to demonstrate your ability to connect with guests and lead teams. Prepare examples of how you've created memorable guest experiences or motivated your team in previous roles. Authenticity is key!
✨Be Ready to Discuss Service Culture
Think about how you would shape a relaxed and warm service culture. Be prepared to share your vision for creating an atmosphere that feels personal and unhurried, and how you would implement this in the day-to-day operations.
✨Engage with Real Scenarios
Expect situational questions about managing events or handling guest complaints. Prepare to discuss specific instances where you've successfully navigated challenges in a luxury setting, showcasing your calm and confident approach.
