At a Glance
- Tasks: Lead a luxury hotel team to deliver exceptional guest experiences and seamless operations.
- Company: Join a prestigious, boutique hotel brand focused on intuitive luxury.
- Benefits: Hands-on leadership role with real influence and career development opportunities.
- Why this job: Shape memorable experiences in a brand-new, inspiring environment.
- Qualifications: Strong Food & Beverage background and a passion for hospitality.
- Other info: Collaborative atmosphere with motivated teams and a focus on personal service.
The predicted salary is between 36000 - 60000 £ per year.
MCG Recruitment are delighted to be working with our client, a brand-new 4-star hotel, seeking a Deputy General Manager to work alongside the General Manager in delivering exceptional, seamless guest experiences. This is a senior, hands-on leadership role for someone with a strong Food & Beverage background, a natural hosting instinct, and a passion for leading confident, motivated teams.
The Role
As Deputy General Manager, you will be central to ensuring the hotel runs seamlessly behind the scenes while shining on the floor. You will help set the tone for the guest experience and support your teams in delivering intuitive, calm, and personal luxury service.
Key Responsibilities:
- Support the General Manager in the day-to-day running of the hotel
- Help shape a service culture that is relaxed, warm, and effortless
- Lead Food & Beverage operations, focusing on flow, atmosphere, and guest connection
- Be a visible host, engaging with guests, anticipating needs, and creating a sense of belonging
- Manage, mentor, and motivate teams with empathy and clarity
- Oversee events, corporate stays, and weddings, ensuring every occasion feels personal and unhurried
- Maintain the highest standards across a luxury hotel environment without stiffness or formality
About You
- Strong Food & Beverage background in luxury or quality-led hotels
- A people person: calm, approachable, and confident
- Experience in events, corporate business, and weddings
- Naturally service-led, believing great hospitality should feel seamless, not showy
- A collaborative, hands-on leader who enjoys developing teams and experiences
- Passionate about creating spaces where guests can genuinely switch off
Why Join?
- Be part of a prestigious, boutique hotel brand committed to intuitive luxury
- Take a hands-on, senior leadership role with real influence
- Lead and develop high-performing, motivated teams
- Deliver personal, memorable experiences in a brand-new, inspiring environment
AGM / Deputy Manager - NSO Bloomsbury employer: Mansell Consulting Group Ltd
Contact Detail:
Mansell Consulting Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AGM / Deputy Manager - NSO Bloomsbury
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend hospitality events, and engage with professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream role.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a casual meet-up, let your passion for hospitality shine through. We want to see how you connect with people and create that warm, effortless service vibe.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various guest scenarios or team challenges. We love seeing candidates who can think on their feet and demonstrate their leadership skills in real-time.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are ready to make a difference in our new luxury hotel.
We think you need these skills to ace AGM / Deputy Manager - NSO Bloomsbury
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion for creating memorable guest experiences and how you embody the warm, relaxed service culture we're looking for.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the key responsibilities and skills mentioned in the job description. Highlight your Food & Beverage background and any relevant leadership experiences that align with our vision for the Deputy General Manager role.
Be Authentic: We want to get to know the real you! Use a conversational tone in your application to convey your personality. Share anecdotes that demonstrate your approach to team management and guest engagement, showing us how you create a sense of belonging.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. This way, we can easily track your application and ensure it gets the attention it deserves. We can't wait to see what you bring to the table!
How to prepare for a job interview at Mansell Consulting Group Ltd
✨Know Your Luxury Service
Make sure you understand what luxury service means in the context of a hotel. Research the brand's values and how they deliver exceptional guest experiences. Be ready to discuss how your Food & Beverage background aligns with their vision.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership skills, especially in mentoring and motivating teams. Think about specific situations where you've created a positive team culture or resolved conflicts, as this will resonate well with the interviewers.
✨Engage with the Interviewers
Treat the interview like a conversation rather than a Q&A session. Ask insightful questions about their service culture and how they envision the role of Deputy General Manager. This shows your genuine interest and helps you gauge if it’s the right fit for you.
✨Be a Guest Experience Advocate
Prepare to discuss how you would enhance the guest experience in various scenarios, such as events or corporate stays. Share your ideas on creating a relaxed atmosphere while maintaining high standards, demonstrating your understanding of intuitive luxury.