AGM / Deputy Manager - Marylebone

AGM / Deputy Manager - Marylebone

Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a luxury hotel team to create unforgettable guest experiences.
  • Company: Prestigious boutique hotel group known for effortless luxury.
  • Benefits: Hands-on leadership role with real influence and career growth.
  • Why this job: Join a passionate team dedicated to delivering personal, memorable service.
  • Qualifications: Strong food & beverage background and exceptional people skills.
  • Other info: Dynamic environment focused on collaboration and creating a sense of belonging.

The predicted salary is between 36000 - 60000 Β£ per year.

Deputy General Manager – Bespoke Luxury Hotel

MCG Recruitment are delighted to be working with a prestigious, boutique hotel group, renowned for creating spaces where guests can truly relax and enjoy intuitive, effortless luxury.

We’re looking for a Deputy General Manager to work alongside the General Manager and help deliver exceptional, seamless guest experiences. This is a senior, hands-on role for someone with a strong food & beverage background, a natural hosting instinct, and a passion for leading confident, motivated teams.

The Role

As Deputy General Manager, you will be central to ensuring the hotel runs seamlessly behind the scenes while shining on the floor. You will help set the tone for the guest experience and support your teams in delivering intuitive, calm, and personal luxury service.

Key Responsibilities:

  • Support the General Manager in the day-to-day running of the hotel
  • Help shape a service culture that is relaxed, warm, and effortless
  • Lead Food & Beverage operations, focusing on flow, atmosphere, and guest connection
  • Be a visible host, engaging with guests, anticipating needs, and creating a sense of belonging
  • Manage, mentor, and motivate teams with empathy and clarity
  • Oversee events, corporate stays, and weddings, ensuring every occasion feels personal and unhurried
  • Maintain the highest standards across a luxury hotel environment without stiffness or formality

About You

  • Strong Food & Beverage background in luxury or quality-led hotels
  • A true people person: calm, approachable, and confident
  • Experience in events, corporate business, and weddings
  • Naturally service-led, believing that great hospitality should feel seamless, not showy
  • A collaborative, hands-on leader who enjoys developing teams and experiences
  • Passionate about creating spaces where guests can genuinely switch off

Why Join?

  • Work with a prestigious, boutique hotel brand committed to intuitive luxury
  • Take a hands-on, senior leadership role with real influence
  • Lead and develop high-performing, motivated teams
  • Deliver personal, memorable experiences in an inspiring environment

AGM / Deputy Manager - Marylebone employer: Mansell Consulting Group Ltd

Join a prestigious boutique hotel group in Marylebone, where you will be part of a team dedicated to delivering intuitive luxury and exceptional guest experiences. With a strong focus on employee development and a collaborative work culture, this role offers the opportunity to lead motivated teams while enjoying a supportive environment that values personal connections and seamless service. Experience the unique advantage of working in a luxury setting that prioritises both guest satisfaction and staff well-being.
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Contact Detail:

Mansell Consulting Group Ltd Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land AGM / Deputy Manager - Marylebone

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at the hotel. A friendly chat can open doors that applications alone can't.

✨Tip Number 2

Show up and shine! If you can, visit the hotel and soak in the atmosphere. Engage with staff and guests; it’s a great way to demonstrate your passion for creating that effortless luxury experience.

✨Tip Number 3

Prepare for the interview by thinking about how you can contribute to their service culture. Be ready to share examples of how you've led teams and created memorable guest experiences in the past.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged.

We think you need these skills to ace AGM / Deputy Manager - Marylebone

Food & Beverage Management
Guest Experience Enhancement
Team Leadership
Event Management
Hospitality Service Excellence
Mentoring and Coaching
Communication Skills
Problem-Solving Skills
Collaboration
Attention to Detail
Empathy
Calmness Under Pressure
Adaptability
Passion for Luxury Service

Some tips for your application 🫑

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion for creating memorable guest experiences and how you embody the effortless luxury we value.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your strong food & beverage background and any relevant leadership experience. We want to see how your skills align with our vision of intuitive, personal service.

Be Authentic: We’re looking for genuine people who can connect with guests and teams alike. Don’t be afraid to show your personality in your application. Share stories that reflect your calm, approachable nature and your ability to lead with empathy.

Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and commitment to joining our team at this prestigious hotel.

How to prepare for a job interview at Mansell Consulting Group Ltd

✨Know Your Luxury Service

Make sure you understand what intuitive luxury service means. Research the hotel group and their approach to guest experiences. Be ready to discuss how you can contribute to creating that relaxed, warm atmosphere they value.

✨Showcase Your Leadership Style

Prepare examples of how you've successfully led teams in the past. Highlight your ability to motivate and mentor staff with empathy. They want to see a collaborative leader who can develop high-performing teams.

✨Engage with Real Scenarios

Think of specific situations where you’ve enhanced guest experiences or managed events. Be prepared to share these stories during the interview, showcasing your calm and approachable nature while handling challenges.

✨Ask Insightful Questions

Prepare thoughtful questions about the hotel's culture and expectations for the Deputy General Manager role. This shows your genuine interest and helps you assess if it’s the right fit for you, too.

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