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- Tasks: Be the first point of contact for IT issues and manage service requests.
- Company: Reputable recruitment agency supporting a high-profile customer.
- Benefits: Structured training, career development, and a supportive work environment.
- Why this job: Kickstart your IT career while making a real difference in a large enterprise.
- Qualifications: Must have active SC Clearance and live within 20 miles of Milton Keynes or Nottingham.
- Other info: 12-month contract with opportunities for growth in IT support.
The predicted salary is between 30000 - 42000 £ per year.
A prominent recruitment agency is seeking SC Cleared First Line Service Desk Analysts to support a large enterprise environment for a high-profile customer. This 12-month contract position requires candidates to have active SC Clearance and live within 20 miles of either Milton Keynes or Nottingham.
Responsibilities include:
- Acting as the first point of contact for IT-related incidents
- Managing service requests
- Ensuring high-quality customer service
This role offers structured training and the potential for career development in IT support.
SC Cleared First Line Service Desk Analyst (12-Month Contract) in Nottingham employer: ManpowerGroup
Contact Detail:
ManpowerGroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SC Cleared First Line Service Desk Analyst (12-Month Contract) in Nottingham
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and the role thoroughly. We want you to be able to showcase how your skills as a First Line Service Desk Analyst will shine in their environment.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources. The more comfortable you are talking about your experience and skills, the better you'll perform when it counts.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we’re always on the lookout for talented individuals like you to join our team.
We think you need these skills to ace SC Cleared First Line Service Desk Analyst (12-Month Contract) in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT support and customer service. We want to see how your skills match the role of a First Line Service Desk Analyst, so don’t be shy about showcasing your SC Clearance and any previous roles that relate to this position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm, so let us know what excites you about working in a high-profile environment and how you can contribute to our team.
Showcase Your Communication Skills: As the first point of contact for IT-related incidents, strong communication is key. In your application, highlight examples where you’ve effectively communicated with customers or resolved issues. We want to see that you can provide top-notch service!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position right there!
How to prepare for a job interview at ManpowerGroup
✨Know Your SC Clearance
Make sure you understand the importance of your SC Clearance and be ready to discuss how it relates to the role. Highlight any previous experience where your clearance has been beneficial in a similar environment.
✨Familiarise Yourself with IT Support Basics
Brush up on common IT-related incidents and service requests. Be prepared to demonstrate your problem-solving skills and how you would handle typical scenarios that might arise in a first line service desk role.
✨Showcase Your Customer Service Skills
Since this role requires high-quality customer service, think of examples from your past experiences where you’ve successfully resolved issues for customers. Be ready to explain your approach to maintaining a positive customer experience.
✨Prepare Questions About Career Development
This position offers potential for career growth, so come prepared with questions about training and development opportunities. This shows your interest in long-term commitment and growth within the company.
