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- Tasks: Manage HR data and processes, ensuring efficiency and high-quality service delivery.
- Company: Join ManpowerGroup, a global leader in workforce solutions connecting people to meaningful work.
- Benefits: Enjoy competitive pay, flexible benefits, generous holidays, and exciting perks like early finish Fridays.
- Why this job: Be part of a tech-savvy team focused on improving user experience and driving process innovation.
- Qualifications: Strong data management skills, problem-solving abilities, and experience with HR systems are essential.
- Other info: We promote diversity and inclusivity, welcoming applications from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
Location: Uxbridge
Work Schedule: Hybrid
Role Overview: We are looking for a detail-oriented and forward-thinking individual to join our People and Culture team to manage our data and processes. You will be responsible for the high-quality delivery of HR Services, Systems and Processes through a centralised team of HR Assistants, focusing on optimising the efficiency and effectiveness of HR processes and data management. This is an exciting opportunity for a tech-savvy individual who is passionate about data, processes and emerging technologies to continuously improve our services and provide an excellent user experience.
Responsibilities:
- HR Process management: Establish standard operating procedures, ensuring compliance with all relevant HR policies, procedures, approvals, reporting and regulations to maintain accurate and up-to-date employee records and documentation. Identify opportunities for process optimisation and automation to improve user experience.
- System and Data Management: Oversee the daily operation of the HR Information System (HRIS). Ensure data integrity, security and accuracy within the system, developing reporting capabilities and dashboards as needed. Develop and execute project plans for HRIS/other technology upgrades and enhancements.
- Service Delivery Management: Ensure timely and accurate delivery of HR Services including offer management and employee administration. Monitor service level agreements and key performance indicators to ensure high service standards are maintained. Collaborate with other People and Culture teams, payroll and other internal stakeholders. Act as primary escalation point for employee administration queries and issues, ensuring a positive employee experience through effective resolution and communication. Undertake root cause analysis for improvement/development.
- Team Leadership and Development: Oversee the daily operations of the HR Services Team. Lead, mentor and develop a team of HR Coordinators to optimise their performance. Develop and deliver training programmes for new team members.
- HR Projects: Participate in Global/Regional P&C projects related to HR data and processes. Manage ad hoc projects related to HR data, systems, processes or applications.
Qualifications & Experience:
- Excellent understanding of data management and reporting.
- Strong problem-solving and analytical abilities to drive process improvement.
- Experience with HR Information Systems and/or technology platforms.
- User experience focused mindset with a commitment to delivering high-quality service.
- Good communicator with ability to build collaborative relationships.
- Experience of working in an HR services or recruitment process environment is desirable.
- Good level of written and verbal communication skills.
What you'll receive:
- Competitive Pay: Base salary with opportunity of an annual company performance-based bonus.
- Holidays: 24 days' annual leave (up to 27 days with service) plus your birthday off, with the option to purchase up to five additional days.
- Pension: Competitive plan with contributions that grow with your length of service.
- Health & Wellbeing: Flexible benefits fund offering private medical insurance, dental, gym memberships, health screenings, and more.
- Family-Friendly Entitlements: Generous policies, including an employee assistance programme.
- Additional Perks: Monthly early finish Fridays, discounted share purchase opportunities, annual volunteering programme and awards, gym membership discounts, and retail shopping discounts through Tastecard and ManpowerGroup Rewards.
About us: ManpowerGroup is where our collective strength lies. We support the business and our family of brands with a connected and collaborative network of support functions. Whether it's compliance, finance, HR, IT, legal, marketing or talent - we work together as one integrated team to identify and address the company's needs. We are proud to have been voted one of the world's most ethical companies for 16 years in a row. This reflects our commitment to integrity, transparency, and ethical business practices. We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working. We can only consider candidates who reside in the United Kingdom and hold full right to work. We get people and together we'll shape our future. Apply now.
Data and Process Manager employer: ManpowerGroup
Contact Detail:
ManpowerGroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data and Process Manager
✨Tip Number 1
Familiarise yourself with the latest HR Information Systems (HRIS) and data management tools. Being tech-savvy is crucial for this role, so showcasing your knowledge of these systems during networking or interviews can set you apart.
✨Tip Number 2
Highlight any experience you have in process optimisation and automation. Be prepared to discuss specific examples where you've improved efficiency in previous roles, as this aligns closely with the responsibilities of the Data and Process Manager.
✨Tip Number 3
Network with professionals in the HR field, especially those who work with data management and HRIS. Engaging with industry groups on platforms like LinkedIn can provide insights and connections that may lead to opportunities at ManpowerGroup.
✨Tip Number 4
Prepare to demonstrate your problem-solving skills through real-life scenarios. The ability to analyse issues and propose effective solutions is key for this role, so think of examples that showcase your analytical abilities.
We think you need these skills to ace Data and Process Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in data management and HR processes. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: In your cover letter, express your passion for data and process optimisation. Mention specific examples of how you've improved processes in previous roles and how this aligns with the responsibilities outlined in the job description.
Showcase Your Technical Skills: Emphasise your experience with HR Information Systems and any technology platforms you've worked with. Provide examples of how you've used these tools to enhance data integrity and reporting capabilities.
Highlight Team Leadership Experience: If you have experience leading or mentoring teams, make sure to include this in your application. Discuss how you've developed team members and contributed to a positive work environment, as this is a key aspect of the role.
How to prepare for a job interview at ManpowerGroup
✨Showcase Your Data Management Skills
Be prepared to discuss your experience with data management and reporting. Highlight specific examples where you've improved processes or ensured data integrity, as this role heavily focuses on these aspects.
✨Demonstrate Problem-Solving Abilities
Expect questions that assess your analytical skills. Prepare to share instances where you've identified issues in HR processes and how you implemented solutions to enhance efficiency and user experience.
✨Familiarise Yourself with HRIS
Since the role involves overseeing an HR Information System, brush up on your knowledge of HRIS platforms. Be ready to discuss any relevant experience you have with technology upgrades or enhancements.
✨Emphasise Team Leadership Experience
If you have experience leading or mentoring teams, make sure to highlight this. Discuss how you've developed team members and optimised their performance, as this is a key responsibility in the role.
