Service Asset & Configuration Manager in Corsham

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Job Title: SC Cleared Service Asset & Configuration Manager

Location: Corsham 2-3 days

Duration: 31/03/2026 with likely extension

Our Client, a leading defence and technology organisation, is hiring for a reputable client to support the delivery of critical IT services within a secure environment.

What you\’ll be doing:

• Lead the design, implementation, and continuous improvement of the SACM process, ensuring it remains fit for purpose.
• Define the scope and standards for Configuration Items (CIs), including hardware, software, and documentation, along with their relationships.
• Manage the Configuration Management System (CMS) and CMDB, overseeing discovery, data imports, and regular housekeeping to maintain data integrity.
• Monitor process execution, ensuring compliance with policies and standards, and conduct audits to verify data accuracy.
• Collaborate with other ITIL process managers (Change, Incident, Problem) to provide accurate configuration data for impact assessments and problem resolution.
• Coordinate resources and deliver training to ensure team members are equipped with necessary knowledge.
• Produce reports on KPIs, status updates, and impact analysis for stakeholders.
• Oversee lifecycle management of assets and CIs from acquisition to disposal.

What you\’ll bring:

• Proven experience in designing and managing SACM processes within complex IT environments.
• Strong knowledge of ITIL 3.0/4.0 frameworks.
• Experience delivering government or defence projects.
• Ability to tailor processes to specific project needs.
• Excellent stakeholder engagement and communication skills.
• Knowledge of Army communication systems.

Required Education & Certifications:

• Demonstrable experience in configuration management and process improvement.

Join us and be part of a vital project supporting national security, working in a dynamic environment that values expertise and innovation.

Apply now to contribute your skills to a critical mission!

Seniority level

Associate

Employment type

Contract

Job function

Information Technology

Industries

Defense and Space Manufacturing