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- Tasks: Manage urgent communications and facilitate high-level calls while ensuring security compliance.
- Company: Leading workforce management firm in Greater London with a focus on customer service.
- Benefits: Dynamic team environment with opportunities to contribute to national operations.
- Why this job: Join a skilled team and make a real impact in a vital communications role.
- Qualifications: Outstanding customer service skills and experience in a contact centre or similar.
- Other info: Ideal for self-starters and team players looking for a rewarding career.
The predicted salary is between 36000 - 60000 £ per year.
A leading workforce management firm is seeking a skilled communicator for a customer-focused role in Greater London. The job entails managing urgent communications, facilitating calls at high levels, and ensuring compliance with security protocols.
We are looking for individuals with outstanding customer service skills, who are self-starters and team players. Experience in a contact centre or similar is essential. This position offers the chance to work in a dynamic team and contribute to significant national operations.
24/7 Technical Communications Operator | DV Cleared employer: ManpowerGroup
Contact Detail:
ManpowerGroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 24/7 Technical Communications Operator | DV Cleared
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and communication. We all know how crucial these skills are for the role, so show them you’ve got what it takes!
✨Tip Number 3
Dress the part! Even if it’s a virtual interview, looking sharp can boost your confidence and make a great first impression. Remember, you want to convey professionalism right from the start.
✨Tip Number 4
Follow up after your interview with a thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a nice touch that can set you apart from other candidates!
We think you need these skills to ace 24/7 Technical Communications Operator | DV Cleared
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about communication, make sure your application reflects your ability to convey information clearly and effectively. Use concise language and avoid jargon to keep it straightforward.
Highlight Relevant Experience: If you've worked in a contact centre or similar environment, shout about it! Share specific examples of how you’ve handled urgent communications or provided excellent customer service in your previous roles.
Tailor Your Application: Don’t just send the same application everywhere. Take a moment to tailor your CV and cover letter to this specific role. Mention how your skills align with the job description and what makes you a great fit for our team.
Apply Through Our Website: We want to hear from you! Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and get back to you quickly.
How to prepare for a job interview at ManpowerGroup
✨Know Your Stuff
Make sure you understand the role of a Technical Communications Operator inside out. Familiarise yourself with the key responsibilities, especially around managing urgent communications and compliance with security protocols. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role is customer-focused, be ready to share specific examples of how you've excelled in customer service before. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will demonstrate your ability to handle high-pressure scenarios effectively.
✨Team Player Vibes
Highlight your experience working in teams, especially in a contact centre or similar environment. Be prepared to discuss how you collaborate with others and contribute to team success. Employers love to see candidates who can work well with others, so don’t hold back on sharing your teamwork stories!
✨Prepare for Scenario Questions
Expect scenario-based questions that test your problem-solving skills and ability to manage urgent communications. Practice responding to hypothetical situations related to the job. This will not only help you think on your feet but also showcase your critical thinking and decision-making abilities.
