Operations Director

Operations Director

Location: Covering the Midlands region, including Northampton and surrounding areas, with flexibility on base location

Salary: Competitive + Benefits

Contract Type: Full Time, Permanent

Working Hours: 40 hours per week

About the Role

As our Operations Director, you’ll work alongside senior management to ensure the success of our Midlands operations. This role involves end-to-end accountability for regional sales, financial performance, and health & safety compliance across multiple contracts and projects. Working closely with the Operations Managers under your remit, you’ll drive performance to achieve ambitious financial targets, maintain first-class service delivery, and develop high-value client relationships.

Key Responsibilities

• Drive strategic leadership by developing regional business plans with support teams, ensuring alignment with broader company goals
• Oversee financial performance, meeting or exceeding budgeted targets and closely monitoring contract budgets for financial health
• Lead team development by mentoring Operations Managers and direct reports, fostering a culture of respect, engagement, and continuous improvement
• Ensure health & safety compliance, upholding our management system and spearheading initiatives to enhance safety practices across the team

Requirements

• Proven leadership experience at director level, with a successful track record in managing operations across multiple locations
• Strong financial acumen, including experience overseeing revenues exceeding £5 million and ensuring robust budget management
• Exceptional client relationship management skills, with strengths in contract retention and business development
• Highly analytical and safety-focused, with strong numeracy, IT proficiency (Excel and Word), and a commitment to compliance
• Ideally brings experience within the construction, facilities maintenance, or outdoor services sectors

Why Join Us?

Join a dynamic and inclusive organisation where no two projects are the same and people are genuinely valued. We are committed to fostering a diverse culture and providing meaningful opportunities for growth and impact.

What We Offer

• Career development: Opportunities for advancement through tailored training programmes, apprenticeships, and mentoring
• Collaborative environment: Work with a passionate and supportive team
• Impactful work: Be part of projects that positively affect communities and the environment
• Comprehensive benefits package: Focused on your wellbeing and long-term success

Benefits

• Company car or car allowance
• Up to 25 days annual leave plus bank holidays
• Enhanced family-friendly policies, including maternity and shared parental leave
• Private health insurance options
• Employee Assistance Programme
• Discounts on retail, travel, gyms, and more
• Financial wellbeing tools and resources
• Competitive pension scheme
• Recognition awards and appreciation schemes
• Two volunteering days per year
• Robust mental health support