Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage Vehicle At Risk cases and ensure smooth operations in a fast-paced environment.
- Company: Join a dynamic CDR team at a well-established company in Corby.
- Benefits: Enjoy a structured work schedule with opportunities for growth and development.
- Why this job: Perfect for those who love coordinating tasks and providing excellent customer service.
- Qualifications: Strong communication skills, attention to detail, and experience in customer service or logistics preferred.
- Other info: Work Monday to Friday with one Saturday per month; early and late shifts available.
The predicted salary is between 30000 - 42000 £ per year.
Role: VAR Coordinator – CDR Team
Shift Pattern: Monday to Friday plus one Saturday per month
- Early Shift: 6:00 AM – 2:30 PM
- Late Shift: 9:30 AM – 6:00 PM
About the Role
We are seeking three proactive and highly organised VAR Coordinators to join our dynamic CDR team at our site in Corby. This fast-paced role involves managing Vehicle At Risk (VAR) cases to ensure smooth operations and excellent customer service.
You will work staggered shifts covering 6:00 AM to 6:00 PM, supporting our phone line and operational activities. Your focus will be on coordinating vehicle repairs, liaising with internal teams and external partners, and maintaining clear communication with customers to prevent delays and resolve any issues promptly.
Key Responsibilities
VAR Case Management
- Monitor and manage Open Box cases efficiently
- Liaise with third-party partners to ensure timely progress
- Follow up on G2Gs and aborted deliveries
- Maintain accurate trackers (Evo, Zendesk, workshop spreadsheets)
- Provide daily progress updates and communicate proactively with customers
- Participate in daily VAR meetings to report case statuses and highlight risks
Warranty & Aftersales Coordination
- Manage warranty collections and returns, confirming fault reports and eligibility
- Schedule drivers and prepare job cards for repairs
- Inspect vehicles post-repair and coordinate their return
- Compile and submit detailed repair reports
- Keep internal systems and documentation up to date
Customer Support & Inbound Delivery Line
- Handle inbound calls related to vehicle deliveries and queries
- Assist with repair order (RO) enquiries and vehicle transfer requests
- Deliver professional and clear communication to customers at all times
What We\’re Looking For
- Proven ability to manage fast-moving operational tasks with accuracy
- Strong verbal and written communication skills
- Exceptional attention to detail and a strong sense of ownership
- Proficiency in Excel and experience with internal tracking systems
- Previous experience in customer service, logistics, or automotive operations is highly desirable
Why Join Us?
This is an excellent opportunity to join a well-established team. If you thrive in a fast-paced environment and enjoy coordinating complex operations while delivering outstanding customer service, we\’d love to hear from you!
VAR Coordinator in Corby employer: Manpower
Contact Detail:
Manpower Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VAR Coordinator in Corby
✨Tip Number 1
Familiarise yourself with the automotive industry, especially in relation to vehicle repairs and logistics. Understanding the terminology and processes will help you communicate effectively with both internal teams and external partners.
✨Tip Number 2
Brush up on your Excel skills, as proficiency in this software is crucial for managing trackers and reports. Consider taking a quick online course or tutorial to enhance your abilities before applying.
✨Tip Number 3
Prepare to demonstrate your customer service skills during any interviews. Think of specific examples where you've successfully resolved issues or improved customer satisfaction, as these experiences will be highly relevant to the role.
✨Tip Number 4
Show your enthusiasm for the role by researching StudySmarter and our CDR team. Being knowledgeable about our operations and values will help you stand out as a candidate who is genuinely interested in joining us.
We think you need these skills to ace VAR Coordinator in Corby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, logistics, or automotive operations. Emphasise your ability to manage fast-moving tasks and your proficiency in Excel.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the VAR Coordinator role and explain how your skills align with the responsibilities outlined in the job description. Mention your attention to detail and communication skills.
Showcase Relevant Experience: When detailing your work history, focus on specific examples where you successfully managed operational tasks or coordinated projects. Use metrics to demonstrate your impact, such as improved response times or customer satisfaction rates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the VAR Coordinator position.
How to prepare for a job interview at Manpower
✨Show Your Organisational Skills
As a VAR Coordinator, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your past experiences where you successfully coordinated operations or managed complex cases.
✨Communicate Clearly
Strong verbal and written communication skills are crucial for this role. Practice articulating your thoughts clearly and concisely, and be ready to discuss how you've handled customer queries or issues in the past.
✨Familiarise Yourself with Relevant Tools
Proficiency in Excel and experience with tracking systems like Zendesk will be beneficial. Brush up on these tools before the interview, and be prepared to discuss how you've used them in previous roles.
✨Demonstrate Attention to Detail
This role requires exceptional attention to detail. Be ready to provide examples of how your meticulous nature has helped prevent errors or improve processes in your previous jobs.
