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- Tasks: Coordinate consumer tests and manage data for Unilever's innovative products.
- Company: Join Unilever, a global FMCG leader with iconic brands like Dove and Persil.
- Benefits: Earn up to £16.15 per hour, enjoy flexible hours, and access staff discounts.
- Why this job: Be part of a dynamic team shaping the future of consumer products.
- Qualifications: Strong digital skills and experience in managing appointments or records.
- Other info: Work in a state-of-the-art facility with opportunities to join fun site clubs.
Manpower are currently seeking an interim Consumer Test Coordinator to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment. The position is based at our client's scientific Research & Development facility in Port Sunlight Village, Wirral, easily accessible by train and car. This is a part-time temporary role to run for 6 months, requiring an average of 15 hours per week over 2 days (normally a Tuesday and Thursday but it is subject to change). Flexible availability is required to adjust working days and cover holidays, etc. Training will last 1 month at 3 days per week before the next month's working pattern is agreed. Compensation for this role is competitive, paying up to £16.15 per hour depending upon experience.
The Consumer Centre at Unilever R&D Port Sunlight facilitates consumer testing for a wide range of studies that support the business programme. The Centre provides test facilities, panellist recruitment, appointment booking, hosting, and manages panellist payments. The role combines data management via online systems with general administration. The ability to effectively handle and navigate digital systems to ensure accurate data management, facilitate communication, and oversee participant records is essential for this role.
The job includes contributing to the effective and efficient running of the Consumer Centre by:
- Arranging appointments
- Maintaining databases
- Assisting consumers both in person and over the phone
- Working with scientific staff to enable the efficient running of studies
Key Accountabilities:
- Identify, screen, and allocate panellists for testing using Compusense, a customisable panel management and sensory testing software tool that is menu driven.
- Digitally managing, updating and maintaining accurate records of Consumer Centre and panellist activity using Compusense, Excel and Teams.
- Working with scientists to set up studies that meet their brief and adhere to site policies and procedures.
- Digitally handling sensitive information such as medical histories, adverse reactions, and information/consent documentation.
- Working with the team to ensure the maintenance and upkeep of the facility.
- Providing face to face support for panellists on site.
Key Requirements:
- Ability to effectively handle and navigate digital systems to ensure accurate data management, facilitate communication, and oversee participant records.
- Experience in digitally managing appointments/records/information or similar via online systems.
- Competent user of IT systems with the ability to pick up new systems easily - you will have support and time to learn but need to be confident and independent in managing your learning and show rapid progress.
- Prior knowledge of Compusense is not essential, however, evidence of working with customisable software is required (such as MS Excel and Teams).
- Strong administration skills.
- Used to a fast-moving work environment with strong time management skills.
- Can show initiative and prioritise tasks.
- Professional telephone manner and communication skills.
Additional Information:
- Free onsite parking
- Staff shop discounted products
- Working in state-of-the-art laboratory and pilot plant facilities
- 5 mins walk to train station serving Liverpool & Chester
- 20-minute drive from Liverpool city centre/30-minutes' drive from Chester
- Disabled parking
- In the heart of picturesque Port Sunlight village
- There are also several site clubs available to join covering a range of topics including Book Club, Running, Choir, Pool, Genealogy and much more.
- The sites have three catering outlets which provide a range of hot and cold food and drinks daily.
- In addition, there are a range of vending machines and cold-water dispensers around the site accessible throughout the day.
Consumer Test Coordinator in Prenton employer: Manpower
Contact Detail:
Manpower Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Consumer Test Coordinator in Prenton
✨Tip Number 1
Get to know the company! Research Unilever and their brands like Dove and Persil. Understanding their values and culture will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network, network, network! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and the work environment, plus it might just lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to data management and administration. Think about examples from your past experiences that showcase your skills in handling digital systems and managing appointments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who want to make a difference in the FMCG world.
We think you need these skills to ace Consumer Test Coordinator in Prenton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Consumer Test Coordinator role. Highlight any experience you have with digital systems, data management, and administration. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at Unilever. Share specific examples of your past experiences that relate to the key requirements mentioned in the job description.
Show Off Your Digital Skills: Since this role involves navigating various digital systems, make sure to mention your proficiency with tools like Excel and Teams. If you've used any customisable software before, give us the details – we love to see that!
Apply Through Our Website: Don't forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Manpower
✨Know Your Digital Systems
Since the role requires handling digital systems like Compusense and Excel, make sure you brush up on your skills with these tools. Familiarise yourself with their functionalities and be ready to discuss how you've used similar software in the past.
✨Showcase Your Administration Skills
This position demands strong administration skills, so prepare examples of how you've successfully managed records or appointments in previous roles. Highlight your ability to stay organised and prioritise tasks effectively.
✨Demonstrate Flexibility
With the need for flexible availability, be prepared to discuss how you can adapt to changing schedules. Share any experiences where you've successfully adjusted your plans to meet work demands.
✨Communicate Professionally
A professional telephone manner is crucial for this role. Practice your communication skills by conducting mock phone calls or interviews. Be ready to demonstrate how you would handle inquiries from panellists or colleagues.
