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- Tasks: Manage vendor engineers and maintain service schedules for a fast-paced pharmaceutical site.
- Company: Join Manpower, supporting life science advancements globally with innovative solutions.
- Benefits: Earn £22 per hour, enjoy flexible self-employed hours, and gain valuable experience.
- Why this job: Be part of a dynamic team improving lives while developing your skills in a supportive environment.
- Qualifications: Experience in admin or scheduling; a degree in Life Science is a plus.
- Other info: Immediate start available; work Monday to Friday, 8am - 5pm.
On-site Enterprise Scheduling Co-ordinator
Manpower are currently looking for an On-site Enterprise Scheduling Co-ordinator(self-employed) based in Cambridge
Our client inspires and supports discoveries that advance the quality of life. They provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables. applications and expertise. Our client enables customers to gain the answers and insights they seek so they can do what they do best: improve the world around us.
They are collaborating with a leading pharmaceutical company based in the UK and are currently seeking a qualified individual for the crucial position of on-site Enterprise Scheduling Coordinator. This role involves efficiently managing vendor engineers (third party/subcontractor) for on-site maintenance tasks, as well as maintaining and updating a comprehensive schedule of services to ensure optimal customer satisfaction levels.
In this position, the candidate is committed to provide exceptional customer satisfaction at a fast-paced pharmaceutical site. This includes effectively planning and scheduling engineers for onsite maintenance, managing and updating service plans, building strong customer relationships, coordinating engineer visits, and performing various administrative duties. Additionally, we monitor performance metrics, answer customer queries, manage customer assets, run reports, schedule inductions and training, supervise costs, and solve complex problems involving multiple departments.
Your main responsibilities will be:
Represent our client by delivering high levels of customer satisfaction in a dynamic, fast paced site.
Initiate Engineers visits: Meet & Greet (check for PPE/Certification/RAMS/PTW etc…)
Effective planning, scheduling, and escort of engineers for onsite maintenance activities.
Manage and update scheduled services plan, ensuring successful completion of services, and responding to breakdown repair requests.
Build successful customer relationships, prioritizing customer requirements and keeping customer informed of any scheduling or any activity changes.
Own the overall support delivery and act as a first point of contact for contract, customer, external and internal queries.
Coordinate and plan visits of engineers to ensure a successful completion of service.
Perform administrative duties such as quotation requests, purchase orders, balancing costs, logistics management and service orders.
Monitor performance metrics ensuring maintenance and repair are completed within the timeframe agreed with customer.
Answer various queries over phone, emails or directly on site.
Manage customer assets, ensuring inventories are accurate, clear and clean.
Run various reports and keep information updated in on the computer systems
Schedule inductions and any relevant onsite training for third-party vendor(s).
Supervise monthly costs and present financial reporting to the customer.
Solve a broad range of problems varying in complexity, involving multi-departments.
Qualifications section
We are looking for a motivated individual with the following background:
Experience in an administrative, scheduling or customer-oriented position
A university degree in a Life Science or Technical Degree would be an advantage.
Full proficiency in English language.
A background/previous experience working in a laboratory environment and GMP would be a strong plus.
On a personal level, you are autonomous, customer focused and a team player. You have great interpersonal and communication skills to interact with many internal and external partners. You show a real can-do attitude and you like help others and solve problems. You have also strong planning, organizational and time management skills.
This is an ongoing position with an immediate start working on a self-employed basis 8am – 5pm Monday – Friday paying £22 per hour depending on experience
Job Info
Job Title:
On-site Enterprise Scheduling Co-ordinator
Company:
Manpower
Location:
Peterborough, Cambridgeshire
Posted:
Aug 12th 2025
Closes:
Sep 12th 2025
Sector:
Medical, Pharmaceutical & Scientific
Contract:
Temporary
Hours:
Full Time
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On-site Enterprise Scheduling Co-ordinator employer: Manpower
Contact Detail:
Manpower Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-site Enterprise Scheduling Co-ordinator
✨Tip Number 1
Familiarise yourself with the specific requirements of the role by researching the life sciences and pharmaceutical industries. Understanding the terminology and processes involved will help you communicate effectively during interviews.
✨Tip Number 2
Network with professionals in the field, especially those who have experience in scheduling or administrative roles within laboratories. Attend industry events or join relevant online forums to make connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare for potential interview questions by practising scenarios related to customer service and problem-solving. Think of examples from your past experiences where you successfully managed schedules or resolved conflicts.
✨Tip Number 4
Demonstrate your organisational skills by creating a mock schedule or plan for managing engineer visits. Presenting this during your interview can showcase your proactive approach and understanding of the role's demands.
We think you need these skills to ace On-site Enterprise Scheduling Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative, scheduling, or customer-oriented roles. Emphasise any background in life sciences or laboratory environments, as this will be advantageous.
Craft a Strong Cover Letter: Write a cover letter that showcases your motivation for the role and how your skills align with the responsibilities outlined in the job description. Mention your ability to manage schedules and build customer relationships effectively.
Highlight Key Skills: In your application, focus on key skills such as planning, organisational abilities, and time management. Provide examples of how you've successfully solved problems in previous roles, especially in fast-paced environments.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the On-site Enterprise Scheduling Co-ordinator role.
How to prepare for a job interview at Manpower
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an On-site Enterprise Scheduling Co-ordinator. Familiarise yourself with tasks like managing vendor engineers, scheduling maintenance, and ensuring customer satisfaction. This will help you answer questions confidently.
✨Showcase Your Experience
Highlight any previous experience in administrative or scheduling roles, especially in a customer-oriented environment. If you have worked in a laboratory or have a background in life sciences, be sure to mention this as it aligns well with the job requirements.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've solved complex problems in past roles. The interviewers will be looking for your ability to handle multi-departmental issues, so think of specific instances where you successfully navigated challenges.
✨Emphasise Communication Skills
Since the role involves interacting with various stakeholders, it's crucial to demonstrate your strong interpersonal and communication skills. Be ready to discuss how you build relationships with customers and manage queries effectively.
