Service Engineer - Fire and Security
Northeast
Permanent
Full time
£35,000 - £45,000 (DOE)
A well-established and growing provider of fire and security solutions is looking to appoint an experienced Fire & Security Service & Maintenance Engineer to join its engineering team.
This is an excellent opportunity for a skilled engineer seeking a varied role working across commercial and industrial sites, maintaining critical life safety and security systems. The successful candidate will be responsible for servicing, fault finding, testing, repairing and supporting a range of fire and security technologies while delivering a high standard of customer service.
The position offers long-term career development, ongoing training and the opportunity to work with a diverse portfolio of clients and systems.
The Role
As a Fire & Security Service & Maintenance Engineer, you will be responsible for:
- Carrying out planned preventative maintenance (PPM) visits across customer sites.
- Responding to reactive maintenance requests and emergency call-outs.
- Diagnosing faults and identifying root causes of system issues.
- Carrying out repairs, remedial works, component replacements and system modifications.
- Testing systems to ensure full operational performance and compliance.
- Producing accurate service reports and maintenance records.
- Advising customers on system performance and recommended improvements.
- Supporting installation and commissioning activities where required.
- Ensuring all work is completed safely, efficiently and in line with industry standards.
Systems Covered
You will work across a range of systems including:
- Fire Alarm Systems
- CCTV
- Access Control
- Intruder Alarms
- Disabled Refuge Systems
- Public Address Systems
- Induction Loop Systems
- Associated Network and Infrastructure Systems
Candidate Requirements
Essential Experience
- Proven experience within the Fire & Security industry.
- Strong service, maintenance and fault-finding background.
- Experience working on a variety of fire alarm and electronic security systems.
- Ability to diagnose faults and provide effective solutions.
- Strong organisational and problem-solving skills.
- Excellent communication and customer-facing abilities.
- Ability to work independently and as part of a team.
- Full UK Driving Licence.
Technical Knowledge
Applicants should demonstrate working knowledge of:
- BS 5839 Fire Detection & Alarm Systems
- BS 7671 IET Wiring Regulations
- BS EN 50174 Cabling Installation Standards
- NSI Codes of Practice
- Relevant manufacturer standards and industry best practices
Key Responsibilities
Service & Maintenance
- Deliver planned maintenance and inspection programmes.
- Attend breakdowns and reactive call-outs.
- Carry out fault diagnosis, repairs and corrective actions.
- Complete system testing and verification.
- Identify remedial works and improvement opportunities.
Compliance & Documentation
- Complete all service reports, certificates and electronic records accurately.
- Ensure compliance with relevant British Standards and company procedures.
- Maintain high levels of technical documentation and record keeping.
Customer Service
- Build and maintain strong relationships with customers.
- Communicate technical information clearly and professionally.
- Provide basic user training and system demonstrations where required.
- Deliver a consistently high standard of service.
Health & Safety
- Adhere to all health, safety and environmental procedures.
- Complete risk assessments and work safely at all times.
- Promote a positive health and safety culture across customer sites.
What's on Offer?
- Competitive salary package
- Company vehicle
- Overtime opportunities
- Pension scheme
- Ongoing manufacturer and industry training
- Career development opportunities
- Stable, long-term employment with a growing business
- Supportive and professional working environment
If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Fire and Security Engineer in Newcastle upon Tyne employer: Manpower
As a leading employer in the procurement sector, we offer a flexible and remote working environment that prioritises employee well-being and work-life balance. Our collaborative culture fosters professional growth through continuous learning opportunities and meaningful projects, making it an ideal place for those looking to make a significant impact in supplier management.
