At a Glance
- Tasks: Support vulnerable individuals and manage properties across Wrexham and Wales.
- Company: Join Manpower UK, a leader in recruitment, dedicated to making a difference.
- Benefits: Enjoy 25 days leave, health perks, life cover, and essential tech provided.
- Why this job: Make a real impact while working independently in a supportive team environment.
- Qualifications: Experience in housing or social care, strong organisational skills, and a driving licence required.
- Other info: This is a permanent role with a 6-month probation period.
The predicted salary is between 24000 - 28000 Β£ per year.
Job Title: Housing Officer
Location: Wrexham and wider Wales
Contract: Permanent
Hours: 40 hours per week, Monday to Friday, 8:30 am-5:00 pm
Salary: Β£28,000 β Β£35,000 per annum
A full UK driving licence and access to your own vehicle is essential.
The successful applicant will be required to complete a DBS and CTC clearance
Manpower UK is currently recruiting for a dedicated Housing Officer on behalf of our client. This field-based role will see you supporting a caseload of vulnerable service users across Wrexham and Wales, helping to maintain their wellbeing and ensure properties are managed to the highest standard.
This is a vital role offering a mix of people-focused support and property management. You\βll work independently while collaborating with a wider operational team and external stakeholders.
Main Responsibilities
Service User Support:
- Manage a caseload of up to 250 individuals in supported accommodation
- Conduct monthly welfare visits and bi-weekly wellbeing checks
- Induct service users into their new accommodation
- Signpost to local services including GPs, charities and council support
- Respond to absconsions and incidents as appropriate
- Assist with transport or relocation when required
Property Management:
- Carry out property inspections and identify maintenance needs
- Report, arrange, or carry out minor repairs
- Ensure inventory compliance and property readiness post-move-out
- Maintain health and safety and certification standards
- Liaise with landlords and prepare terminated properties for handback
Collaboration & Communication:
- Work closely with your team leader and local colleagues
- Attend internal and external meetings as needed
- Engage with local authorities and support agencies
What We\βre Looking For
- Experience in housing, tenancy management, or social care
- Confident working independently with a strong sense of responsibility
- Strong organisational and record-keeping skills
- Ability to handle sensitive situations professionally
- Full UK driving licence and access to a vehicle
- Willingness to undergo an enhanced DBS and Counter Terrorism Clearance
Benefits Package
- 25 days annual leave plus bank holidays
- Westfield Health membership (cashback and discounts)
- Life Cover (2x salary)
- Laptop, phone and equipment provided (if needed for the role)
- Employer pension contribution (4% employer / 4% employee)
- Referral Scheme
- 6-month probation period
Housing Officer in Wrexham employer: Manpower
Contact Detail:
Manpower Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Housing Officer in Wrexham
β¨Tip Number 1
Familiarise yourself with the local housing policies and regulations in Wrexham and wider Wales. This knowledge will not only help you understand the role better but also demonstrate your commitment to the position during interviews.
β¨Tip Number 2
Network with professionals in the housing sector, especially those who work in Wrexham. Attend local community events or workshops related to housing and social care to build connections that could lead to valuable insights or referrals.
β¨Tip Number 3
Prepare for potential interview questions by reflecting on your past experiences in housing or social care. Think of specific examples where you've successfully managed sensitive situations or supported vulnerable individuals, as these will be key in showcasing your suitability for the role.
β¨Tip Number 4
Research our company values and mission at StudySmarter. Understanding what we stand for will help you align your answers during the interview and show how you can contribute to our goals as a Housing Officer.
We think you need these skills to ace Housing Officer in Wrexham
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in housing, tenancy management, or social care. Use specific examples that demonstrate your ability to manage a caseload and support vulnerable individuals.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting service users and your understanding of property management. Mention your organisational skills and how you handle sensitive situations professionally.
Highlight Your Driving Licence: Since a full UK driving licence and access to a vehicle are essential for this role, make sure to clearly state this in your application. Itβs important to show that you meet all the requirements.
Prepare for Background Checks: Be ready to undergo an enhanced DBS and Counter Terrorism Clearance. Mention your willingness to comply with these checks in your application to show your commitment to the role.
How to prepare for a job interview at Manpower
β¨Know Your Role
Familiarise yourself with the responsibilities of a Housing Officer. Understand the importance of supporting vulnerable service users and managing properties effectively. Be ready to discuss how your experience aligns with these duties.
β¨Demonstrate Empathy
Since this role involves working with vulnerable individuals, showcase your ability to empathise and communicate effectively. Prepare examples from your past experiences where you successfully supported someone in need.
β¨Highlight Organisational Skills
With a caseload of up to 250 individuals, strong organisational skills are crucial. Be prepared to discuss how you manage your time and keep records efficiently, perhaps by sharing specific tools or methods you use.
β¨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face in the role and how you would handle them, especially regarding property management and service user support.