Leverage your creativity in solving complex hardware and software issues related to end-user laptop and desktops.
- Gain valuable insight in troubleshooting network connectivity, application issues, hardware, audio visual and telephony equipment problems faced by our end-user community.
- Learn how to quickly adapt to situations faced by the end-user in a fast-paced environment.
- Gain real world experience in configuring, deploying, maintaining, and troubleshooting computer hardware in an enterprise environment.
- Gain a general understanding of the Active Directory environment.
- Learn how to follow processes and procedures to ensure a high quality of work is delivered to the end-user with minimal disruptions.
- Gain experience with maintaining password security, data integrity, and file system security for the laptop environment utilizing Bitlocker.
- Gain experience with documenting Incident tickets from inception through closure in an enterprise incident management system such as ServiceNow.
- Gain experience with Microsoft SCCM/MECM.
Desktop Support Technician • Londonderry, County Londonderry
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Locations
DerryLondonderry
Desktop Support Technician in Derry, Londonderry employer: Manpower
As a leading employer in the procurement sector, we offer a flexible and remote working environment that prioritises employee well-being and work-life balance. Our collaborative culture fosters professional growth through continuous learning opportunities and meaningful projects, making it an ideal place for those looking to make a significant impact in supplier management.
