Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide exceptional customer service during out-of-hours shifts.
- Company: Join Capgemini, a leading employer committed to living wage standards.
- Benefits: Earn £12.60 per hour plus a monthly shift uplift of £415.
- Why this job: Be part of a supportive team and make a difference in customer experiences.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Flexible night and day shifts with opportunities for career advancement.
The predicted salary is between 12 - 16 £ per hour.
Salary: £12.60 per hour (Living Wage Employer)
Shift Uplift: £415 per month
Location: Capgemini, Inverness or Nairn
Hours: Night shifts are 18 and Day shifts are typical shift pattern is a 3-week rotation:
- Week 1: Mon - Off, Tues - Off, Wed - Off, Thu - Night, Fri - Night, Sat - Night, Sun - Night
- Week 2: Mon - Off, Tues - Off, Wed - Off, Thu - Night, Fri - Night, Sat - Night, Sun - Night
Customer Service Advisor - Out of Hours employer: Manpower
Contact Detail:
Manpower Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Out of Hours
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone at Capgemini. A personal connection can give you the inside scoop and help you stand out.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you'd handle tricky situations and be ready to share your experiences. We want to see your problem-solving skills in action!
✨Tip Number 3
Dress the part! Even if it's a virtual interview, looking smart can boost your confidence. Show them you're serious about the role and ready to represent Capgemini with style.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can keep you fresh in their minds. It shows your enthusiasm for the role and gives you another chance to make a great impression.
We think you need these skills to ace Customer Service Advisor - Out of Hours
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Customer Service Advisor and tailor your application to highlight your relevant skills and experiences.
Show Your Personality: We want to get to know the real you! Don’t be afraid to let your personality shine through in your written application. Use a friendly tone and share examples that showcase your customer service skills and how you handle different situations.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and make sure your key points stand out so we can see why you’d be a great fit for our team.
Apply Through Our Website: When you're ready to submit your application, make sure to do it through our website. This helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Manpower
✨Know Your Shift Patterns
Make sure you understand the shift patterns mentioned in the job description. Be ready to discuss your availability and how you can adapt to the night shifts. This shows that you're serious about the role and can handle the unique demands of out-of-hours work.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about challenging situations you've faced and how you resolved them. This will help you showcase your problem-solving skills and ability to stay calm under pressure.
✨Research Capgemini
Familiarise yourself with Capgemini's values and mission. Understanding their approach to customer service will allow you to tailor your answers to align with their expectations, making you a more attractive candidate.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about team dynamics, training opportunities, or how success is measured in the role. It shows your genuine interest in the position and helps you assess if it's the right fit for you.
