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- Tasks: Be the friendly voice for customers, providing top-notch IT support and solutions.
- Company: Join Capgemini, a leading company known for its commitment to customer service.
- Benefits: Earn £12.60 per hour with a living wage, plus great work-life balance.
- Why this job: Kickstart your career in a supportive environment while helping people every day.
- Qualifications: No prior experience needed, just a passion for helping others and good communication skills.
- Other info: Enjoy a Monday to Friday schedule with flexible hours between 7am and 7pm.
Want to make an application? Make sure your CV is up to date, then read the following job specs carefully before applying.
Salary: £12.60 per hour (Living Wage Employer)
Location: Porton Down, Salisbury, SP4 0JQ
Hours: 35 hours per week, Monday to Friday, between 7am - 7pm
Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support.
Customer Service Advisor in Amesbury employer: Manpower
Contact Detail:
Manpower Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Amesbury
✨Tip Number 1
Before you even think about applying, make sure your CV is polished and tailored for the Customer Service Advisor role. Highlight any relevant experience and skills that show you're ready to be the first point of contact for customers.
✨Tip Number 2
Practice your communication skills! As a Customer Service Advisor, you'll need to be clear and friendly. Try role-playing with a friend or family member to get comfortable with common customer queries and responses.
✨Tip Number 3
Research Capgemini and their values. Knowing what they stand for can help you tailor your answers during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that Customer Service Advisor position.
We think you need these skills to ace Customer Service Advisor in Amesbury
Some tips for your application 🫡
Keep Your CV Fresh: Before you hit that apply button, make sure your CV is up to date. Highlight any relevant experience that shows off your customer service skills and IT knowledge, as these are key for the role.
Tailor Your Cover Letter: Don’t just send a generic cover letter! Take a moment to tailor it to the Customer Service Advisor position. Mention why you’re excited about working with Capgemini and how your skills align with their needs.
Showcase Your Communication Skills: As a Customer Service Advisor, communication is everything. Use your application to demonstrate your ability to convey information clearly and effectively. This will give us a taste of how you’ll interact with customers.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to track your application status directly. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Manpower
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand what a Customer Service Advisor does. Familiarise yourself with the key responsibilities, especially providing 1st line IT support. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Prepare for Common Questions
Think about the types of questions you might be asked, such as how you handle difficult customers or your experience with IT support. Practising your answers can help you articulate your thoughts clearly during the interview, making a great impression.
✨Showcase Your Communication Skills
As a Customer Service Advisor, communication is key. During the interview, demonstrate your ability to listen actively and respond thoughtfully. Use examples from your past experiences to highlight how you've effectively communicated with customers or resolved issues.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the company and the role. You could ask about the team you'll be working with or what success looks like in this position. It’s a great way to engage with the interviewer and leave a lasting impression.
