Operations Manager in Rochford

# Operations Manager* Reference Number: 450360* Published Date: 27/10/2026* Job Type: Contract* Salary: £50000 - £50000 Per annum* Industry:* Hours: Full TimeSouthend-on-Sea / Hybrid Working (3 days office-based) £50,000 per annum ? Fixed-Term Contract - 6 Months - Driving Licence Required## Are you an experienced Operations Manager with a background in Facilities Management, Security, Contact Centres, or Service Delivery?We are seeking a proactive and commercially minded Operations Manager to join a well-established organisation on a 6-month fixed-term contract. This is an exciting opportunity to lead operational teams, drive service excellence, and build strong client relationships across a diverse portfolio of contracts.### The RoleReporting to the Head of Operations, you will oversee the day-to-day management of facilities management and contact centre services, ensuring operational efficiency, compliance, and outstanding customer service delivery.### Key Responsibilities* Lead, motivate and develop operational teams, supervisors and team leaders.* Drive a culture of accountability, collaboration and continuous improvement.* Oversee service delivery across facilities management contracts, including cleaning, security, catering and community-based services.* Monitor and improve operational performance through KPI management and reporting.* Ensure compliance with health & safety legislation, COSHH requirements, risk assessments and operational procedures.* Support and maintain SIA accreditation standards.* Build and maintain strong relationships with public and private sector clients.* Manage operational budgets and identify opportunities for cost savings and efficiencies.* Resolve client issues effectively while maintaining exceptional service standards.### What We're Looking For? Proven experience managing operational teams in a fast-paced environment ? Strong leadership and people management skills ? Budget management and financial planning experience ? Customer-focused approach with excellent stakeholder management skills ? Strong communication and organisational abilities ? Experience within Facilities Management, Security Services, Contact Centres or a related operational environment ? Ability to work independently and make informed decisions ? Full UK Driving Licence### Desirable* Facilities Management, Project Management or Business Administration qualification* Experience delivering training* Knowledge of industry regulations and best practice standards### What's on Offer?* Salary of **£50,000 per annum*** Hybrid working arrangement* Opportunity to make a significant impact within a respected organisation* Collaborative and supportive working environment* Immediate start availableIf you are a driven Operations Manager who thrives in a challenging and varied role, we'd love to hear from you. **Apply today with your CV for immediate consideration.**If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.## LocationRochford, Essex #J-18808-Ljbffr