Customer Delivery Assistant (Drivers Mate) - Aberdeen

Customer Delivery Assistant (Drivers Mate) - Aberdeen

Customer Delivery Assistant (Driver's Mate)

Pay Rate: £12.81 per hour

We are currently recruiting on behalf of our client for a

Customer Delivery Assistant (Driver's Mate) to join their busy home delivery team in Aberdeen.

This is an ideal opportunity for someone who enjoys working with people, has a hands‑on approach, and takes pride in delivering excellent customer service. Working alongside a Driver, you’ll help deliver, install, and collect electrical products in customers' homes while ensuring every delivery is completed safely, efficiently, and with a customer-first focus.

Key Responsibilities

• Assist the Driver with the delivery, installation, and demonstration of electrical products, including white goods, TVs, and cookers.
• Provide friendly and professional customer service during every delivery and installation.
• Keep customers informed throughout the delivery process, ensuring a positive experience from start to finish.
• Use handheld devices to accurately complete delivery records and obtain customer signatures.
• Support with the safe loading, unloading, and handling of products.
• Deliver and collect products and tote boxes from retail locations when required.
• Maintain regular communication with the depot team, reporting any delivery issues or changes throughout the day.
• Assist in securing and managing vehicle loads using appropriate equipment such as straps and sack barrows.
• Follow all health & safety procedures and safe manual handling practices.

What We're Looking For

• Excellent communication skills and confidence interacting with customers in their homes.
• A positive, team-focused attitude and willingness to support colleagues.
• Good problem-solving skills and the ability to remain calm under pressure.
• A physically active approach, with the ability to lift and move products safely as part of a two-person team.
• A commitment to working safely and following company procedures.
• Reliability, professionalism, and pride in representing our client's brand.

What's On Offer?

• Competitive hourly rate of

£12.81 per hour.

• Full training provided.
• Opportunity to work for a well-known and respected organisation.
• Varied role combining customer service, teamwork, and hands‑on work.

If you're looking for an active role where no two days are the same and you enjoy helping customers receive and set up their new purchases, we'd love to hear from you.