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- Tasks: Assist customers with inquiries and provide top-notch support using Salesforce CRM.
- Company: Leading staffing agency in the healthcare tech sector.
- Benefits: Hybrid working, supportive team environment, and growth opportunities.
- Why this job: Join a dynamic team and make a difference in customer service.
- Qualifications: Strong communication skills and a customer-first mindset.
The predicted salary is between 30000 - 42000 £ per year.
A leading staffing agency is seeking motivated Customer Service Representatives for the Customer Support Centre. This position emphasizes excellent customer relations and requires a commitment to quality service delivery.
Candidates should have a strong customer-first mindset, be results-oriented, and possess good communication skills. The role entails handling customer inquiries and utilizing Salesforce CRM.
Opportunities for growth in a supportive team environment are available, with the expectation of hybrid working following an office move.
Hybrid Customer Service Representative — Healthcare Tech in Wokingham employer: Manpower UK
Contact Detail:
Manpower UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Service Representative — Healthcare Tech in Wokingham
✨Tip Number 1
Get to know the company culture! Research the staffing agency and its values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer relations, try role-playing common customer scenarios with a friend. This will boost your confidence and help you articulate your thoughts clearly.
✨Tip Number 3
Leverage your network! Reach out to connections in the healthcare tech field or those who have worked with the staffing agency. They might provide valuable insights or even refer you for the position.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and showcase your skills. Plus, it shows you're proactive and serious about landing the job!
We think you need these skills to ace Hybrid Customer Service Representative — Healthcare Tech in Wokingham
Some tips for your application 🫡
Show Your Customer-First Mindset: When writing your application, make sure to highlight your commitment to excellent customer service. Share specific examples of how you've gone above and beyond for customers in the past. We love seeing that passion for helping others!
Tailor Your Application: Don’t just send out a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention your experience with Salesforce CRM if you have it, as it shows you're ready to hit the ground running with us.
Keep It Clear and Concise: We appreciate clarity! Make sure your application is easy to read and straight to the point. Use bullet points where possible to break up text and highlight your key skills and experiences. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we stand for!
How to prepare for a job interview at Manpower UK
✨Know Your Customer Service Basics
Brush up on your customer service principles, especially in a healthcare context. Be ready to discuss how you prioritise customer needs and deliver quality service, as this role is all about putting the customer first.
✨Familiarise Yourself with Salesforce
Since the job involves using Salesforce CRM, it’s a good idea to get comfortable with its features. If you have experience, be prepared to share specific examples of how you've used it to enhance customer interactions.
✨Showcase Your Communication Skills
Practice articulating your thoughts clearly and concisely. You might be asked situational questions, so think of examples where your communication made a difference in resolving customer issues.
✨Emphasise Your Team Spirit
This role offers growth in a supportive team environment, so highlight your ability to work collaboratively. Share experiences where you contributed to a team goal or helped a colleague, showing that you’re a team player.
