Manpower UK, on behalf of Capgemini, is looking for a Customer Service Advisor to provide 1st line IT support from Inverness. The role operates on a 4 on / 4 off night pattern (18:00-06:00) after training, with an initial day-shift training period.
You will be the first point of contact for customers, delivering a great service experience and logging requests in the system. You'll respond via phone, email and web chat, guide customers, and escalate to appropriate teams as needed.
#J-18808-Ljbffr
Night-Shift IT Helpdesk Advisor (1st Line Support) in Inverness employer: Manpower UK
As a leading player in the UK construction materials industry, our company offers a supportive work culture that prioritises employee well-being and development. With competitive salaries and an excellent benefits package, including opportunities for overtime, we ensure our Class 1 HGV drivers are rewarded for their hard work while enjoying a balanced work-life schedule. Join us in Harlow, where you can grow your career in a dynamic environment that values innovation and teamwork.
