Manpower UK is seeking a Help Desk Manager for a North of England MSP. You will oversee the service desk, ensuring delivery against agreed SLAs and providing guidance to the team as a single point of contact for escalations.
You will manage daily activities, optimize resources, report metrics, and drive continuous improvements while mentoring staff and contributing to process development.
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Help Desk Manager: Lead IT Support & Customer Success in Batley employer: Manpower UK
As a leading player in the UK construction materials industry, our company offers a supportive work culture that prioritises employee well-being and development. With competitive salaries and an excellent benefits package, including opportunities for overtime, we ensure our Class 1 HGV drivers are rewarded for their hard work while enjoying a balanced work-life schedule. Join us in Harlow, where you can grow your career in a dynamic environment that values innovation and teamwork.
