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- Tasks: Manage invoices, ensure timely payments, and assist customers with repayment solutions.
- Company: Join a leading IT company known for its innovative approach and strong customer focus.
- Benefits: Work from home with competitive pay of £14 per hour on a 6-month contract.
- Why this job: Great opportunity to develop negotiation skills and build customer relationships in a supportive environment.
- Qualifications: Experience in collections or accounts receivable, strong communication skills, and a customer-focused mindset.
- Other info: This role offers a chance to make a real impact on cash flow and customer satisfaction.
Collection Agents
Location: Working from Home
Job Type: 6-Month Contract minimum
Competitive Pay : £14 per hour
Our client, a leading IT company, is seeking Collection Agents to join their team on a minimum 6-month contract. If you have strong negotiation skills, experience in collections, and a customer-focused mindset, this could be the perfect opportunity for you!
Role Overview
As a Collection Agent , you will be responsible for managing outstanding invoices, ensuring timely payments, and assisting customers with repayment solutions. You’ll play a vital role in maintaining cash flow and building strong customer relationships while ensuring compliance with company policies.
Key Responsibilities:
Managing an AR portfolio and achieving cash collection targets
Chasing outstanding invoices and assisting customers with repayment difficulties
Negotiating and implementing payment solutions while ensuring compliance
Identifying recurring customer issues and suggesting process improvements
Collaborating with key stakeholders to drive successful outcomes
What We’re Looking For:
Experience in collections, credit control, or accounts receivable
Strong negotiation and communication skills
Ability to analyse key data and provide actionable insights
Customer-focused mindset with a proactive approach
Knowledge of financial processes and compliance regulations
Interested? Apply now to be considered for this exciting opportunity!
Job Tenure: Contract and Full-Time Salary: Up to £14.00 per hour Location: City of London,
Collections Agent - City of London employer: Manpower UK - RISE
Contact Detail:
Manpower UK - RISE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Agent - City of London
✨Tip Number 1
Familiarize yourself with common negotiation techniques. Since strong negotiation skills are crucial for this role, practicing scenarios or role-playing with a friend can help you feel more confident during the interview.
✨Tip Number 2
Research the company’s financial processes and compliance regulations. Understanding these aspects will not only prepare you for potential questions but also demonstrate your proactive approach and customer-focused mindset.
✨Tip Number 3
Prepare examples from your past experience where you successfully managed collections or resolved customer issues. Being able to share specific stories will highlight your relevant skills and show how you can contribute to the team.
✨Tip Number 4
Network with professionals in the collections field. Engaging with others who have similar roles can provide insights into best practices and may even lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Collections Agent - City of London
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience in collections, credit control, or accounts receivable. Use specific examples that showcase your negotiation skills and customer-focused mindset.
Showcase Your Skills: Clearly outline your strong negotiation and communication skills in your application. Mention any relevant tools or software you are familiar with that can aid in managing an AR portfolio.
Demonstrate Problem-Solving Abilities: Include examples of how you've identified recurring customer issues in the past and suggested process improvements. This will show your proactive approach and ability to drive successful outcomes.
Tailor Your Application: Customize your CV and cover letter to align with the job description. Use keywords from the listing, such as 'timely payments', 'repayment solutions', and 'compliance', to make your application stand out.
How to prepare for a job interview at Manpower UK - RISE
✨Showcase Your Negotiation Skills
Since strong negotiation skills are crucial for this role, prepare specific examples from your past experiences where you successfully negotiated payment solutions or resolved customer issues. This will demonstrate your capability to handle similar situations in the new position.
✨Understand Financial Processes
Familiarize yourself with financial processes and compliance regulations relevant to collections. Being able to discuss these topics confidently will show that you have the necessary knowledge to manage outstanding invoices effectively.
✨Highlight Customer-Focused Mindset
Emphasize your customer-focused approach during the interview. Share instances where you went above and beyond to assist customers with repayment difficulties, as this aligns with the company's values and expectations.
✨Prepare for Data Analysis Questions
Be ready to discuss how you analyze key data to provide actionable insights. Think of examples where your analytical skills led to improved cash collection or process enhancements, as this will showcase your ability to contribute positively to the team.
