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- Tasks: Provide a professional switchboard service 24/7 for a public sector client.
- Company: Join a supportive recruitment agency with a focus on public service.
- Benefits: Competitive pay, flexible shifts, and comprehensive training provided.
- Why this job: Use your Welsh language skills to make a difference in customer service.
- Qualifications: Strong communication skills and experience in customer service required.
- Other info: Temporary role with 30 hours per week and varied shifts.
The predicted salary is between 13 - 16 £ per hour.
A recruitment agency is seeking a Welsh Speaking Switchboard Operator for a public sector client in Pontyclun. The role includes providing a responsive and professional switchboard service on a 24-hour basis.
Applicants should possess strong communication skills and experience in customer service, along with Welsh language proficiency.
This temporary position offers 30 hours per week with varying shifts, competitive pay rates, and training provided through a structured shadowing period.
Welsh-Speaking Switchboard Operator (24/7) employer: Manpower UK Ltd
Contact Detail:
Manpower UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welsh-Speaking Switchboard Operator (24/7)
✨Tip Number 1
Make sure you brush up on your Welsh language skills! Being fluent is key for this role, so practice speaking and listening to ensure you're ready to impress during the interview.
✨Tip Number 2
Show off your customer service experience! Think of specific examples where you've gone above and beyond for a customer. We want to hear how you handled tricky situations with professionalism.
✨Tip Number 3
Prepare for shift work! Since this role involves varying shifts, be ready to discuss your flexibility and how you manage your time. It’s all about showing that you can handle the demands of a 24/7 operation.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, we’re here to support you every step of the way in landing that job!
We think you need these skills to ace Welsh-Speaking Switchboard Operator (24/7)
Some tips for your application 🫡
Show Off Your Welsh Skills: Since this role requires Welsh language proficiency, make sure to highlight your language skills in your application. We want to see how you can use your Welsh in a professional setting, so don’t hold back!
Customer Service Experience is Key: We’re looking for someone with strong customer service experience. In your application, share specific examples of how you've provided excellent service in the past. This will help us see how you can fit into our team.
Be Professional and Responsive: As a switchboard operator, professionalism is crucial. Make sure your application reflects this by keeping it clear, concise, and free of errors. We appreciate attention to detail!
Apply Through Our Website: To make things easier for us and you, please apply through our website. It’s straightforward and ensures your application gets to the right place quickly. We can’t wait to hear from you!
How to prepare for a job interview at Manpower UK Ltd
✨Brush Up on Your Welsh
Since this role requires Welsh language proficiency, make sure to practice your Welsh speaking skills before the interview. You could even prepare a few key phrases or responses in Welsh to demonstrate your fluency and confidence.
✨Showcase Your Customer Service Skills
Think of specific examples from your past experiences where you provided excellent customer service. Be ready to discuss how you handled difficult situations or went above and beyond for a customer, as this will highlight your suitability for the switchboard operator role.
✨Understand the Role and Its Responsibilities
Familiarise yourself with what a switchboard operator does, especially in a public sector context. Research the company and its values, so you can align your answers with their mission and show that you’re genuinely interested in the position.
✨Prepare for Shift Work Questions
Since this position involves varying shifts, be prepared to discuss your availability and flexibility. Think about how you manage your time and adapt to different schedules, as this will reassure them that you can handle the demands of a 24/7 role.
