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- Tasks: Provide first-line IT support and handle customer inquiries across various channels.
- Company: Leading staffing agency with a focus on empowering work environments.
- Benefits: Competitive hourly wage of £12.60 plus night shift uplift.
- Why this job: Join a dynamic team and enhance your customer service skills while working nights.
- Qualifications: Excellent communication skills; previous experience is a bonus but not required.
- Other info: Training provided to help you succeed in this role.
The predicted salary is between 12 - 16 £ per hour.
A leading staffing agency is seeking a Customer Service Advisor in Inverness. The role involves providing first-line IT support and handling customer inquiries via various channels.
Ideal candidates will have excellent communication skills and a passion for customer service. Previous experience is a plus, but training is available.
This position offers a competitive hourly wage of £12.60 along with a shift uplift for night shifts, contributing to an empowering work environment.
Out-of-Hours IT Support Advisor – Night Shifts in Inverness employer: Manpower UK Ltd
Contact Detail:
Manpower UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Out-of-Hours IT Support Advisor – Night Shifts in Inverness
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the IT support field. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how you’d handle specific customer service scenarios, especially in an IT context. We want you to shine and show off those communication skills!
✨Tip Number 3
Don’t forget to showcase your passion for customer service! During interviews, share examples of how you’ve gone above and beyond for customers in the past. It’s all about demonstrating that you care.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Out-of-Hours IT Support Advisor – Night Shifts in Inverness
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love helping customers! Share any experiences that highlight your communication skills and your dedication to providing top-notch support.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Out-of-Hours IT Support Advisor role. Highlight relevant skills and experiences that match the job description, so we can see how you fit into our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your qualifications and enthusiasm for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Manpower UK Ltd
✨Know Your Stuff
Make sure you brush up on basic IT support knowledge. Familiarise yourself with common issues customers face and how to resolve them. This will show that you're proactive and ready to tackle challenges head-on.
✨Show Off Your Communication Skills
Since this role is all about customer service, practice articulating your thoughts clearly. You might want to do a mock interview with a friend or family member to get comfortable explaining technical concepts in simple terms.
✨Demonstrate Your Passion
Let your enthusiasm for customer service shine through. Share examples of how you've gone above and beyond for customers in the past. This will help the interviewer see that you genuinely care about helping others.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company. You could ask about the team dynamics or what a typical night shift looks like.
