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For Companies At a Glance
- Tasks: Be the friendly voice for customers, answering calls and managing emails with precision.
- Company: Join a vibrant team in Waterbeach, Cambridge, dedicated to outstanding customer service.
- Benefits: Earn £12.21 per hour with regular Monday to Friday hours for a great work-life balance.
- Why this job: Make a real difference in a fast-paced environment while being part of a supportive team.
- Qualifications: No specific qualifications required, just a passion for helping others and strong communication skills.
- Other info: Perfect for high school and college students looking for flexible, rewarding work.
Join Our Team as a Customer Services Assistant!
Location: Waterbeach, Cambridge
Hours: Monday to Friday, 08:55 - 17:10
Hourly Rate: £12.21 per hour
About the Role
Are you passionate about delivering outstanding customer service? Do you thrive in a fast-paced environment where every interaction counts? We are looking for a friendly, organised, and proactive Customer Services Assistant to be the voice and support for our customers. If you love solving problems, working as part of a close-knit team, and making a real difference, this could be the perfect role for you!
What You’ll Be Doing
- Answering Calls Like a Pro: Be the first point of contact, answering calls quickly and professionally, making every customer feel valued.
- Mastering the Inbox: Manage hundreds of emails daily with speed and accuracy, crafting clear, professional responses that keep our customers smiling.
- Keeping Things Running Smoothly: Handle essential admin tasks with precision, ensuring nothing slips through the cracks.
- Team Player Extraordinaire: Support your colleagues across the office, sharing knowledge and stepping in wherever needed to keep the team firing on all cylinders.
Why You’ll Love Working With Us
- Competitive Pay: Earn £12.21 per hour for your valuable skills and dedication.
- Great Location: Work in the vibrant community of Waterbeach, Cambridge.
- Work-Life Balance: Enjoy regular Monday to Friday hours.
Customer Service Assistant- Waterbeach, £12.21per hour employer: Manpower UK Ltd
Contact Detail:
Manpower UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant- Waterbeach, £12.21per hour
✨Tip Number 1
Familiarise yourself with common customer service scenarios. Think about how you would handle various situations, such as dealing with difficult customers or resolving complaints. This will help you demonstrate your problem-solving skills during the interview.
✨Tip Number 2
Research our company culture and values. Understanding what we stand for at StudySmarter will allow you to align your answers with our mission, showing that you're not just looking for any job, but that you genuinely want to be part of our team.
✨Tip Number 3
Practice your communication skills. Since you'll be the first point of contact for our customers, being articulate and friendly is key. Consider role-playing with a friend to get comfortable with answering calls and managing emails.
✨Tip Number 4
Showcase your teamwork abilities. Think of examples from your past experiences where you've successfully collaborated with others. Being a team player is crucial in this role, so be ready to share how you can contribute to our close-knit environment.
We think you need these skills to ace Customer Service Assistant- Waterbeach, £12.21per hour
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service. Use specific examples that demonstrate your ability to handle calls and emails professionally, as well as any administrative tasks you've managed.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service. Mention why you are excited about the role and how your skills align with the responsibilities outlined in the job description.
Highlight Teamwork Skills: Since the role requires being a team player, include examples of how you've successfully collaborated with colleagues in previous positions. This will show that you can support your team effectively.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, as well as ensuring that all information is clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Manpower UK Ltd
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering outstanding customer service. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this will demonstrate your commitment to the role.
✨Demonstrate Your Communication Skills
Since you'll be answering calls and managing emails, it's crucial to showcase your communication skills during the interview. Practice clear and concise responses, and consider role-playing common customer scenarios to highlight your problem-solving abilities.
✨Highlight Your Organisational Skills
The role requires handling multiple tasks efficiently. Be prepared to discuss how you prioritise tasks and manage your time effectively. You could mention tools or methods you use to stay organised, which will show that you're proactive and detail-oriented.
✨Emphasise Teamwork
As a Customer Services Assistant, being a team player is essential. Share experiences where you've collaborated with colleagues to achieve a common goal. This will illustrate your ability to support others and contribute positively to the team dynamic.
