At a Glance
- Tasks: Manage accounts receivable, facilitate debt collection, and liaise with sales teams.
- Company: Join a leading independent, family-owned dairy in the UK.
- Benefits: Enjoy competitive salary, 22 days holiday, and health support after 12 weeks.
- Why this job: Be part of a supportive team that values excellence and customer service.
- Qualifications: Experience in credit control and strong communication skills are essential.
- Other info: This is a maternity cover role for 7 months, with a trial period.
The predicted salary is between 30000 - 42000 £ per year.
About The Role
Are you someone with good experience in credit control, billing, finance or similar, with a passion for delivering exceptional customer service? Join one of the UK's leading independent, family-owned dairies, and become a vital part of our Finance Team. Following an initial up to 12 weeks trial period you will be providing maternity cover for a further 7 months.
Summary
- Days worked: Monday - Friday
- Hours: 37.5 hours per week across five days
- Shift Times: (Apply online only)
- Location: Tewkesbury
Why Join Us?
We value teamwork, empathy, and a shared commitment to excellence. By joining the team, you'll be part of a company that prioritises its employees and customers, ensuring we remain the first choice for both.
The Role
As a Credit Control Administrator, you will play a key role in managing the company's accounts receivable processes. Your main responsibilities include:
- Facilitating debt collection and improving the debtor aging profile.
- Reviewing and reporting aged debt.
- Managing customer accounts and reconciling invoices.
- Liaising with sales managers and depot staff to ensure efficient debt collection.
- Handling unallocated cash amounts and resolving account queries.
- Maintaining accurate records of chasing activity and client communications.
- Providing account information to internal departments and assisting with reception duties as required.
What We're Looking For
Essential Skills:
- Proven experience in credit control with a good understanding of accounting processes.
- Strong communication skills, both verbal and written, with a professional and clear telephone manner.
- Exceptional organisational skills, attention to detail, and the ability to prioritise tasks under pressure.
- A proactive, positive attitude with high levels of commitment and flexibility.
- Excellent interpersonal skills and the ability to build strong client relationships.
- Competence in Microsoft Office, particularly Excel, and accounting software.
Desirable Skills:
- Knowledge of the manufacturing, food or similar retail business.
- Familiarity with financial and legal regulations impacting company policies.
Benefits after 12 weeks:
- Competitive salary with opportunities for growth and advancement.
- 22 days' holiday plus bank holiday allowance; with an additional day after 3 years of service.
- Refer-a-friend bonus scheme (up to 500).
- Cycle to work scheme.
- Discounted products and delivery options.
- Aviva pension scheme (4% employee, 4.5% employer contributions).
- Health and wellbeing support through Simply Health.
Credit Control Administrator - Maternity Cover employer: Manpower UK Ltd
Contact Detail:
Manpower UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Administrator - Maternity Cover
✨Tip Number 1
Familiarise yourself with the company's values and culture. Since they prioritise teamwork and customer service, be prepared to discuss how your experience aligns with these values during any interviews or conversations.
✨Tip Number 2
Brush up on your knowledge of credit control processes and accounting software. Being able to demonstrate your expertise in these areas will show that you're ready to hit the ground running in this role.
✨Tip Number 3
Prepare examples of how you've successfully managed customer accounts and resolved queries in the past. This will help you illustrate your problem-solving skills and ability to build strong client relationships.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
We think you need these skills to ace Credit Control Administrator - Maternity Cover
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control, billing, and finance. Use specific examples that demonstrate your skills in managing accounts receivable and customer service.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for delivering exceptional customer service. Mention how your proactive attitude and strong communication skills make you a great fit for the role.
Highlight Relevant Skills: In your application, emphasise your organisational skills, attention to detail, and ability to prioritise tasks under pressure. These are key attributes the company is looking for.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows professionalism and attention to detail.
How to prepare for a job interview at Manpower UK Ltd
✨Showcase Your Credit Control Experience
Be prepared to discuss your previous experience in credit control or similar roles. Highlight specific examples of how you've successfully managed accounts receivable processes and improved debt collection.
✨Demonstrate Strong Communication Skills
Since the role requires liaising with various departments and clients, practice articulating your thoughts clearly. Use examples that showcase your verbal and written communication skills, especially in resolving account queries.
✨Emphasise Organisational Skills
The job demands exceptional organisational abilities. Be ready to explain how you prioritise tasks and manage your time effectively, especially under pressure. Consider sharing a situation where your organisational skills made a difference.
✨Exhibit a Proactive Attitude
Employers value a positive and proactive approach. Prepare to discuss instances where you took the initiative to solve problems or improve processes in your previous roles, demonstrating your commitment to excellence.