Delivery Consultant in London

Delivery Consultant in London

London Full-Time 32000 - 35000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support a major logistics client by engaging with the workforce and ensuring smooth operations.
  • Company: Join Manpower, a global leader in staffing with a commitment to ethics and inclusivity.
  • Benefits: Earn up to £31,500, enjoy 24 days holiday, private medical benefits, and early-finish Fridays.
  • Other info: Be part of a supportive culture focused on your development and career growth.
  • Why this job: Make a real impact by building relationships and supporting workforce wellbeing in a dynamic environment.
  • Qualifications: Strong people skills, organisational abilities, and experience in logistics or recruitment preferred.

The predicted salary is between 32000 - 35000 £ per year.

Role Purpose We're looking for a hands-on Delivery Consultant to provide daily onsite support, workforce engagement and fulfilment for a major national logistics client.

You'll be the visible point of contact for both the client and the workforce, ensuring smooth day-to-day operations, strong communication and consistent delivery of KPIs and SLAs.

Key Responsibilities Workforce Engagement & Onsite Support Be the primary onsite contact for associates, maintaining strong daily visibility.

Build trusted relationships to support engagement, welfare and retention.

Handle attendance issues, welfare concerns and ER matters (RTWIs, investigations, grievances).

Promote a positive safety culture.

Fulfilment Support labour planning for HGV drivers.

Deliver or support site inductions and onboarding.

Work with the central recruitment team to maintain a strong, compliant talent pipeline.

Identify and escalate issues affecting fulfilment (e. g., skill gaps, attendance patterns).

Support monitoring of driver compliance (WTD, licence checks, shift patterns).

Client Engagement & Operational Support Maintain strong relationships with Managers and site leadership.

Provide updates on workforce sentiment, risk areas and operational pressures.

Escalate wellbeing and safety concerns.

Contribute to continuous improvement and consistent service delivery.

Administration & Reporting Support payroll accuracy and timely submission.

Maintain accurate workforce and ER records.

Produce basic MI on attendance, performance and retention.

Ensure compliance with client processes and safety standards.

Skills & Experience Strong people skills with the ability to build rapport quickly.

Confident handling sensitive conversations and resolving issues at pace.

Highly organised with good attention to detail.

Resilient, adaptable and effective in fast-paced operational environments.

Experience in driving, logistics or industrial recruitment strongly desirable .

Experience with HGV drivers or driver compliance is a significant advantage.

Full UK driving licence required.

What's In It for You Salary up to £31,500 + quarterly bonuses 24 Day's holiday (rising to 27) + birthday off, plus option to buy more Private medical, dental and well being benefits Pension with increasing contributions Early-finish Fridays, volunteering days & exclusive discounts Supportive, inclusive culture focused on development About Manpower Manpower is a global leader in contingent staffing and permanent recruitment, helping businesses stay agile in an ever-changing world.

We're proud to be recognised as one of the world's most ethical companies for the 17th time-reinforcing our commitment to doing business the right way.

We foster a diverse, equitable, and inclusive workplace where everyone belongs.

We welcome applications from all backgrounds.

Apply now and build a meaningful career with Manpower.

If you receive suspicious outreach claiming to be from us, please contact us via the Manpower Group website

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Delivery Consultant in London employer: Manpower Internal Talent

At Manpower, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Tilbury, Essex, where you can truly make a difference. With uncapped earning potential, clear career progression, and a strong focus on employee development, we empower our Recruitment Consultants to thrive while enjoying a supportive culture that values work-life balance and well-being. Join us and be part of a globally recognised brand that is committed to ethical practices and creating meaningful opportunities for all.

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Contact Details:

Manpower Internal Talent Recruitment Team

We think you need these skills to ace Delivery Consultant in London

Workforce Engagement
Onsite Support
Relationship Building
Attendance Management
Employee Relations
Labour Planning
Site Inductions