We are seeking a reliable and Customer Service call handler to join our team in Exeter. This is a winter temporary role supporting call centre operations at a busy Exeter Transport Office , offering a structured 6-month contract and the opportunity to contribute to a busy, customer-focused logistics environment.
If you enjoy working in a fast-paced setting, take pride in getting things right, and are comfortable supporting day-to-day operational needs, we would like to hear from you.
Job Responsibilities
- Support logistics and operational activities for the Exeter site during the winter period.
- Assist with day-to-day coordination tasks to ensure smooth workflow across the site.
- Help maintain accurate handling and movement of relevant items and documentation in line with site procedures.
- Follow operational instructions and escalation routes where issues or delays occur.
- Work collaboratively with internal teams to meet service and operational requirements.
- Maintain a professional approach to safety, quality, and compliance at all times.
- Complete required records and support effective handovers as needed.
Required Skills & Qualifications
- Strong reliability and punctuality, with the ability to work to operational schedules.
- Good attention to detail to support accurate processing and documentation.
- Ability to work effectively in a team environment and follow instructions accurately.
- Basic literacy and numeracy skills for completing records and understanding instructions.
- Comfort working in a busy operational environment with competing priorities.
- Good communication skills, including the ability to report issues clearly to the line manager.
- Experience in logistics, warehousing, or operational support roles is desirable.
- Awareness of workplace safety practices and willingness to follow site procedures.
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Call Handler in Exeter employer: Manpower, Inc.
At Manpower, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters growth and collaboration. Our Nottingham branch provides a supportive environment where Recruitment Consultants can thrive with uncapped earning potential, comprehensive training, and clear career progression pathways. Join us to make a meaningful impact in the manufacturing sector while enjoying a healthy work-life balance and a commitment to your well-being.
