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- Tasks: Manage customer relationships and support a transformation programme in the aerospace sector.
- Company: Leading aerospace company with a focus on innovation and customer success.
- Benefits: Competitive pay rate of £24 to £30 per hour, hybrid work model.
- Why this job: Join a dynamic team and make a real impact in customer support management.
- Qualifications: Over 3 years' experience in customer support management and strong organisational skills.
- Other info: Opportunity for growth and collaboration with diverse teams.
The predicted salary is between 24 - 30 £ per hour.
A leading aerospace company is seeking a Senior Customer Support Management Professional to manage customer relationships and support a transformation program. This hybrid role, based in Yeovil, includes significant customer interaction and internal coordination with varied teams.
The ideal candidate has over 3 years' experience in customer support management, strong organizational skills, and familiarity with ERP systems like SAP.
The pay rate ranges from £24 to £30 per hour, making this an attractive opportunity for experienced professionals.
Senior Customer Success & Programme Lead (Hybrid UK) in Yeovil employer: Manpower Group (UK)
Contact Detail:
Manpower Group (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Customer Success & Programme Lead (Hybrid UK) in Yeovil
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the aerospace company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company's recent projects and challenges in customer support management. We want to show that we’re not just interested in the role, but also in how we can contribute to their transformation programme.
✨Tip Number 3
Practice common interview questions related to customer success and ERP systems. We should be ready to share specific examples from our experience that highlight our organisational skills and problem-solving abilities.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email reiterating our enthusiasm for the role can keep us top of mind. Plus, it shows we’re proactive and genuinely interested.
We think you need these skills to ace Senior Customer Success & Programme Lead (Hybrid UK) in Yeovil
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer support management and any relevant skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Customer Success & Programme Lead role. Share specific examples of how you've managed customer relationships and led transformation programmes.
Showcase Your Organisational Skills: Since this role involves significant coordination with various teams, make sure to highlight your organisational skills. We love seeing how you’ve successfully juggled multiple tasks or projects in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Manpower Group (UK)
✨Know Your Customer Success Stuff
Make sure you brush up on your customer support management knowledge. Be ready to discuss your experience in managing customer relationships and how you've successfully navigated transformation programmes in the past. Highlight specific examples that showcase your skills.
✨Familiarise Yourself with ERP Systems
Since familiarity with ERP systems like SAP is a must, take some time to review how these systems work. If you have experience using them, be prepared to share how you've leveraged these tools to enhance customer support and streamline processes.
✨Show Off Your Organisational Skills
This role requires strong organisational skills, so think of ways to demonstrate this during your interview. You could discuss how you prioritise tasks, manage multiple projects, or coordinate with different teams to achieve customer satisfaction.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about the company's customer success strategies and transformation goals. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
