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- Tasks: Manage switchboard operations and provide vital information services.
- Company: Join a reputable recruitment agency serving the public sector.
- Benefits: Gain valuable experience in a supportive environment with flexible hours.
- Why this job: Make a difference by responding to medical emergencies and helping your community.
- Qualifications: Welsh language skills at Level 3 and customer service experience required.
- Other info: Structured training provided before starting regular shifts.
The predicted salary is between 24000 - 36000 £ per year.
A recruitment agency in the UK is seeking a Welsh Speaking Switchboard Operator for a temporary role with a public sector client in Pontyclun. The role requires managing switchboard operations, providing information services, and responding to medical emergencies.
Candidates must possess Welsh language skills at Level 3, previous experience in customer service, and strong communication abilities. This position involves a structured shadowing period before regular shift work on a 30-hour weekly basis.
Welsh-Speaking Switchboard Operator – Temporary (24/7) in Pontyclun employer: Manpower Group (UK)
Contact Detail:
Manpower Group (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welsh-Speaking Switchboard Operator – Temporary (24/7) in Pontyclun
✨Tip Number 1
Make sure you brush up on your Welsh language skills! Since this role requires Level 3 proficiency, practice speaking and listening to ensure you're confident during the interview. We want you to shine!
✨Tip Number 2
Show off your customer service experience! Think of specific examples where you've gone above and beyond for a customer. We love hearing about real-life situations that highlight your communication skills.
✨Tip Number 3
Prepare for those tricky questions about handling emergencies. Brush up on your problem-solving skills and think of scenarios where you had to think on your feet. We want to see how you handle pressure!
✨Tip Number 4
Don't forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. We’re here to help you land that job, so let’s make it happen!
We think you need these skills to ace Welsh-Speaking Switchboard Operator – Temporary (24/7) in Pontyclun
Some tips for your application 🫡
Show Off Your Welsh Skills: Since this role requires Welsh language skills at Level 3, make sure to highlight your proficiency in Welsh right at the start of your application. We want to see how you can communicate effectively in both Welsh and English!
Customer Service Experience is Key: Don’t forget to mention any previous customer service experience you have. We’re looking for candidates who can handle inquiries and provide top-notch service, so share specific examples of how you've done this in the past.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, especially since you'll be managing switchboard operations. Make sure your application reflects that skill!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you started on this exciting opportunity!
How to prepare for a job interview at Manpower Group (UK)
✨Brush Up on Your Welsh
Since this role requires Welsh language skills at Level 3, make sure you’re comfortable speaking and understanding Welsh. Practise common phrases and responses that might come up during the interview, especially those related to customer service and emergency situations.
✨Know the Switchboard Inside Out
Familiarise yourself with how switchboards operate and the typical challenges faced in such roles. Be ready to discuss your previous experience in customer service and how it relates to managing switchboard operations effectively.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations, especially regarding medical emergencies. Think about how you would respond calmly and efficiently, and be prepared to explain your thought process during these scenarios.
✨Showcase Your Communication Skills
Strong communication is key for this position. During the interview, demonstrate your ability to convey information clearly and concisely. You might even want to share examples of how you've successfully handled difficult conversations in the past.
