Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch technical support and troubleshoot network issues for users.
- Company: Leading recruitment agency in Morley with a focus on collaboration.
- Benefits: Full-time role with opportunities for career growth in a supportive team.
- Why this job: Join a dynamic team and enhance your IT skills while making a difference.
- Qualifications: 4+ years in MSP management and strong knowledge of Microsoft Office 365.
- Other info: Exciting environment with potential for professional development.
The predicted salary is between 36000 - 60000 £ per year.
A leading recruitment agency in Morley is seeking a Senior Helpdesk Advisor for their 2nd line support team. The role involves providing technical support for users, troubleshooting network issues, and escalating complex problems as needed.
Candidates must have strong knowledge of Microsoft Office 365, at least 4 years of management experience in an MSP environment, and skills in troubleshooting various IT systems.
This full-time position offers a collaborative team environment and opportunities for career growth.
Senior MSP 2nd-Line IT Helpdesk Engineer in Morley employer: Manpower Group (UK)
Contact Detail:
Manpower Group (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior MSP 2nd-Line IT Helpdesk Engineer in Morley
✨Tip Number 1
Network, network, network! Reach out to your connections in the IT world, especially those who work in MSP environments. They might know about openings or can even refer you directly to hiring managers.
✨Tip Number 2
Prepare for technical interviews by brushing up on your troubleshooting skills. Practice common scenarios you might face as a Senior Helpdesk Advisor, especially with Microsoft Office 365 and other IT systems.
✨Tip Number 3
Don’t underestimate the power of a follow-up! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds.
✨Tip Number 4
Apply through our website for the best chance at landing that Senior Helpdesk Advisor role. We make it easy for you to showcase your skills and experience directly to employers looking for talent like yours!
We think you need these skills to ace Senior MSP 2nd-Line IT Helpdesk Engineer in Morley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in MSP environments and your technical skills, especially with Microsoft Office 365. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our 2nd line support team. Share specific examples of how you've tackled complex IT issues and contributed to team success in the past.
Show Off Your Troubleshooting Skills: In your application, give us a glimpse of your troubleshooting prowess. Mention any specific systems or challenges you've faced and how you resolved them. We love candidates who can think on their feet and solve problems efficiently!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our collaborative team!
How to prepare for a job interview at Manpower Group (UK)
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Office 365 and other IT systems. Be ready to discuss specific troubleshooting scenarios you've encountered in the past, as this will show your practical experience and problem-solving skills.
✨Showcase Your Management Experience
Since the role requires at least 4 years of management experience in an MSP environment, prepare examples that highlight your leadership skills. Think about times when you successfully led a team through a challenging situation or improved processes.
✨Practice Common Interview Questions
Anticipate questions related to technical support and network issues. Practising your responses can help you articulate your thoughts clearly during the interview. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Emphasise Team Collaboration
This position offers a collaborative team environment, so be prepared to discuss how you work well with others. Share examples of successful teamwork and how you’ve contributed to a positive team dynamic in previous roles.
