At a Glance
- Tasks: Provide 24x7 infrastructure support and ensure service availability for high-profile clients.
- Company: Join Capgemini, a leader in tech innovation with a supportive culture.
- Benefits: Competitive salary, shift allowance, hybrid work, and opportunities for professional growth.
- Why this job: Be the first line of response in a dynamic environment and make a real impact.
- Qualifications: Interest in IT infrastructure or cloud operations, strong troubleshooting skills, and teamwork.
- Other info: Gain SC and NPPV3 security clearance while working with cutting-edge technologies.
The predicted salary is between 22732 - 32732 £ per year.
Salary: £27,732 OTE (£22,932 basic plus £4,800 shift allowance)
Location: Capgemini Inverness or Nairn (Hybrid)
Hours: 24x7 (Days, Nights, Weekends)
Manpower has a fantastic opportunity for the right candidate to become a Cloud Operations Engineer, working with our client, Capgemini. In this role, you will provide 24x7 infrastructure support to high-profile public and private sector clients. This is a hands-on operations role where you will act as the first line of response, ensuring service availability, security compliance and rapid incident resolution across complex enterprise environments.
What you'll do:
- Monitor and support enterprise infrastructure systems in a 24x7 operations environment
- Act as first-line response for incidents, events, and alerts, resolving or escalating in line with SLAs
- Perform incident, problem, and change management using ITSM tools (ServiceNow, BMC Remedy, Opsview)
- Deliver end-to-end server patching, including change creation, deployment, and reboots
- Monitor backups and ensure data recovery and compliance standards are met
- Conduct health checks and proactive monitoring to prevent service outages
- Collaborate with L2/L3 engineers on business-critical incidents
- Support automation, service improvement, and transformation initiatives
- Follow documented SOPs and maintain accurate operational documentation
Technologies You'll Work With:
- Windows Server & Linux
- Azure & AWS
- VMware vSphere & Microsoft Hyper-V
- Automation & reporting tools (BigFix, Power BI)
- Veritas NetBackup
- Enterprise monitoring and ITSM platforms
What you'll bring:
- Experience or strong interest in IT infrastructure or cloud operations
- Strong troubleshooting and analytical skills
- Ability to work calmly under pressure in a 24x7 environment
- Excellent communication and teamwork skills
- Methodical approach to SOPs and incident handling
- Passion for continuous learning and technology
This role requires SC and NPPV3 security clearance, fully sponsored by Capgemini. To be eligible for SC clearance, you must have resided in the UK continuously for the past 5 years. Some roles may require sole UK nationality.
Cloud Operations Engineer in Inverness employer: Manpower Group (UK)
Contact Detail:
Manpower Group (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cloud Operations Engineer in Inverness
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with current employees at Capgemini. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Show off your skills! If you’ve got experience with Azure, AWS, or any of the tools mentioned in the job description, make sure to highlight that in conversations. Practical examples of your work can really impress.
✨Tip Number 3
Prepare for the interview by brushing up on your troubleshooting techniques and incident management processes. Be ready to discuss how you’d handle real-life scenarios in a 24x7 environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Cloud Operations Engineer in Inverness
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Cloud Operations Engineer role. Highlight your experience with IT infrastructure, cloud operations, and any relevant technologies like Azure or AWS. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your problem-solving skills and ability to work under pressure – we love that!
Show Off Your Technical Skills: In your application, be sure to showcase your technical skills, especially in areas like incident management and automation tools. We’re keen on seeing your hands-on experience, so don’t hold back on the details!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Manpower Group (UK)
✨Know Your Tech Inside Out
Make sure you brush up on the technologies mentioned in the job description, like Windows Server, Linux, Azure, and AWS. Be ready to discuss your experience or interest in these areas, as well as any relevant tools like ServiceNow or BMC Remedy.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled incidents or resolved issues in a high-pressure environment. Think about times when you had to act quickly and effectively, as this role demands strong troubleshooting abilities.
✨Demonstrate Teamwork and Communication
Since collaboration is key in this role, be ready to talk about your experiences working in teams. Highlight how you’ve communicated effectively with colleagues, especially during critical incidents, to ensure smooth operations.
✨Emphasise Your Passion for Learning
Capgemini values continuous learning, so express your enthusiasm for technology and your commitment to staying updated. Share any recent courses, certifications, or personal projects that showcase your dedication to growth in cloud operations.