Night IT Helpdesk Advisor (4 On/4 Off) in Inverness

Night IT Helpdesk Advisor (4 On/4 Off) in Inverness

Inverness Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide first-line IT support and ensure excellent customer service.
  • Company: Join Capgemini, a leading tech company in Inverness.
  • Benefits: Dynamic 4 on/4 off shift pattern with full training provided.
  • Other info: Great opportunity to grow in a supportive environment.
  • Why this job: Make a difference by helping customers solve their IT issues.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 31500 - 38500 Β£ per year.

Manpower Group (UK) is seeking a Customer Service Advisor for a client role at Capgemini in Inverness.

This position involves providing first-line IT support and ensuring a great service experience for customers.

You will be responsible for responding to requests, logging issues, and keeping customers updated on their queries.

Excellent communication skills and a passion for customer service are essential, and full training will be provided.

This role follows a 4 on/4 off shift pattern, offering a dynamic work environment.

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Night IT Helpdesk Advisor (4 On/4 Off) in Inverness employer: Manpower Group (UK)

Capgemini in Inverness is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and development. With a commitment to providing comprehensive training and support, employees can thrive in their roles while enjoying the benefits of a flexible 4 on/4 off shift pattern that promotes work-life balance. Join us for a rewarding career where your contributions are valued and growth opportunities abound.

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Contact Details:

Manpower Group (UK) Recruitment Team

We think you need these skills to ace Night IT Helpdesk Advisor (4 On/4 Off) in Inverness

Customer Service Skills
First-Line IT Support
Issue Logging
Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail