Care Coordinator - Manor Royal Business District, Crawley

Care Coordinator - Manor Royal Business District, Crawley

Crawley Full-Time On-site
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WE’RE HIRING: CARE COORDINATOR

Join the Ansa Care Ltd Team!

Salary: £27,000–£28,000 per annum Experience: Minimum 1 year in a relevant role

Are you organised, proactive, and passionate about delivering high-quality care? Ansa Care Ltd is looking for a dedicated Care Coordinator to join our team and help ensure our clients receive safe, reliable, and person-centred care.

If you have excellent organisational skills, enjoy working with people, and can thrive in a fast-paced environment, we would love to hear from you!

About the Role

As a Care Coordinator, you will be responsible for coordinating care services, managing staff rotas, maintaining effective communication between clients and care staff, and ensuring the smooth day-to-day running of our care services.

Key Responsibilities

  • Coordinate and manage staff rotas to ensure continuity of care and appropriate staffing levels.
  • Schedule care visits and arrange cover for sickness, absences, and last-minute changes.
  • Communicate effectively with clients, families, care staff, and management.
  • Monitor care calls, staff attendance, punctuality, and scheduling issues.
  • Maintain accurate records, care schedules, and administrative documentation.
  • Respond promptly and professionally to queries, concerns, and changes in clients’ needs.
  • Support care plan reviews and promote person-centred care.
  • Assist with resolving staffing issues and escalating concerns where necessary.
  • Maintain compliance with safeguarding procedures, company policies, confidentiality requirements, and relevant CQC standards.
  • Support the smooth daily operation of domiciliary care services.
  • Carry out spot checks and supervision of staff
  • Liaising with professionals, attending meeting with care professionals
  • Maintain accurate records of on-call activities, incidents, decisions, and actions taken
  • Participate in the on-call rota to provide support outside normal office hours, including evenings, weekends, and public holidays as required.

Essential Requirements

  • A minimum of one year’s relevant experience in care coordination, domiciliary care, rota planning, or a similar health and social care role.
  • Excellent organisational, time-management, and problem-solving skills.
  • Strong written and verbal communication skills.
  • Good IT skills, including Microsoft Office, email, and spreadsheets.
  • A professional, empathetic, and client-focused approach.
  • Ability to work independently and as part of a team.
  • Understanding of confidentiality, safeguarding, and person-centred care.

Desirable Qualifications and Experience

  • GCSE English and Maths or equivalent.
  • Level 3 Diploma in Adult Care or an equivalent recognised qualification.
  • Level 3 or Level 5 qualification in Leadership and Management for Adult Care.
  • Previous experience using care management software or electronic rota systems.
  • Knowledge of CQC regulations and domiciliary care procedures.

Why Join Ansa Care?

  • Competitive annual salary of £27,000–£28,000.
  • Opportunity to develop your career within the health and social care sector.
  • Work with a team committed to providing high-quality, person-centred care.
  • Make a meaningful contribution to the lives of the people we support.

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Care Coordinator - Manor Royal Business District, Crawley employer: Manor Royal Business District

At Elekta, we are not just about technology; we are about making a profound difference in the lives of those affected by cancer. As a Senior Tax Specialist based in our Crawley HQ, you will be part of a mission-driven team that values innovation and collaboration, offering a supportive work culture with ample opportunities for professional growth. With competitive benefits including generous vacation days, private medical insurance, and a commitment to work-life balance, Elekta stands out as an exceptional employer dedicated to both employee well-being and impactful work.

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Contact Details:

Manor Royal Business District Recruitment Team