At a Glance
- Tasks: Provide remote clinical assessments and triage advice to patients calling 999.
- Company: Join a leading NHS Trust dedicated to patient care and support.
- Benefits: Enjoy generous holiday, NHS pension scheme, and wellbeing support.
- Other info: Flexible shifts available; training provided to enhance your career.
- Why this job: Make a real difference in emergency care while developing your skills.
- Qualifications: Must be a registered nurse with experience in urgent or emergency care.
The predicted salary is between 48117 - 48117 £ per year.
Job reference: 278-999CSC-0726-NW
Grade: Band 6 NHS Agenda for Change – £39,959 - £48,117 per annum
Location: Medway (East) & Crawley (West)
Contract: Permanent – Full‑Time & Part‑Time positions available
Hours: Full-time or part-time; 37.5 hours per week for full-time positions. Part-time hours will be considered.
Closing date: 12/07/2026 23:59
Key Responsibilities
- Provide remote clinical assessments and triage advice to patients calling 999.
- Use clinical decision support software and other IT systems for patient assessment.
- Support and coach Emergency Medical Advisors and dispatch teams within the EOC.
- Clinically assess, prioritise and manage incidents to ensure patient safety and appropriate resource allocation.
- Communicate effectively with patients, carers and healthcare professionals, using negotiation skills to coordinate care and facilitate referrals.
- Act as a point of clinical leadership and decision-making within the EOC, including safeguarding and capacity/consent decisions.
Working Conditions
- Contractual: Permanent. Service operates 365 days a year, 24/7. Unsocial hours will be paid in addition to salary.
- Training: 8.5 weeks full‑time NHS Pathways 999 training and ongoing mentoring. No leave during training. Flexibility required during mentoring period.
- Shift pattern: Must be able to work a variety of shifts including evenings, nights, weekends and bank holidays.
- Applicants must live within 45–60 minutes of the chosen centre.
Person Specification
Essential
- Registered with HCPC or NMC (Adult nurses only) with at least two years post‑registration experience in urgent, emergency or unscheduled care since 2020.
- Evidence of continuing professional development beyond the minimum requirement of the registering body.
- Demonstrated experience supporting the development of less experienced clinicians or non‑clinical staff.
- Exhibited ability to communicate clinical information clearly and sensitively with patients, relatives and healthcare professionals.
Desirable
- Experience in telephone triage or remote clinical assessment.
- High level of typing accuracy and computing competence.
- Recognised mentoring, coaching or supervision qualification.
Benefits
- Option to join NHS pension scheme.
- Minimum 27 days holiday per year (increases after 5 years of service).
- Personal and professional development and training opportunities.
- Salary sacrifice schemes for cars or bikes.
- Access to occupational health and counselling services.
- Wellbeing hub and NHS employee discounts.
Equal Opportunities
The Trust is an equal opportunities employer and welcomes applications from all individuals, including those with disabilities.
COVID‑19 Vaccination
For front‑line posts, applicants will be asked about vaccination status in accordance with current national guidance.
999 Telephone Triage Nurse/Paramedic - Crawley: Secamb Manor Royal Business District Crawley, U[...] employer: Manor Royal Business District Limited
Join a leading healthcare provider in the Crawley area, where you will have the opportunity to make a meaningful impact as a Telephone Triage Nurse/Paramedic. Our supportive work culture prioritises employee wellbeing and professional growth, offering extensive training, flexible working hours, and a generous holiday allowance. With access to NHS pension schemes and various employee benefits, we are committed to fostering a rewarding environment for our staff.
Contact Details:
Manor Royal Business District Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land 999 Telephone Triage Nurse/Paramedic - Crawley: Secamb Manor Royal Business District Crawley, U[...]
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Manor Royal Business District Limited for the 999 Telephone Triage Nurse/Paramedic - Crawley: Secamb Manor Royal Business District Crawley, U[...] role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace 999 Telephone Triage Nurse/Paramedic - Crawley: Secamb Manor Royal Business District Crawley, U[...]
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Manor Royal Business District Limited, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Manor Royal Business District Limited, and how you can make a difference!
How to prepare for a job interview at Manor Royal Business District Limited
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Manor Royal Business District Limited.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Manor Royal Business District Limited appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Manor Royal Business District Limited supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
