At a Glance
- Tasks: Support our friendly team with reception and admin duties while delivering excellent patient care.
- Company: Join Manor Practice, a rapidly growing primary care provider in Wallington.
- Benefits: Flexible scheduling, work/life balance, and access to training and development opportunities.
- Other info: Great career growth potential in a supportive environment.
- Why this job: Be part of a dynamic team making a real difference in patient care.
- Qualifications: No experience necessary; just bring your enthusiasm and willingness to learn.
The predicted salary is between 24000 - 28000 £ per year.
We are looking for experienced and non‑experienced individuals to join our reception/admin team to support Manor Practice as it continues to develop and grow. This is a great opportunity for someone to join a friendly and dynamic team across 2 sites and to explore development opportunities in primary care.
Role Details
This role is likely to be in the region of up to 37.5 hours per week across 5 days. Shifts normally start at 8:00 a.m. and finish at 6:30 p.m. in line with practice opening hours, each shift lasting approximately 6 hours. Either an AM or PM shift will be assigned. We will also consider a candidate wishing to work full time.
Responsibilities
The post holder will support the practice with reception and admin duties. They will work closely with other staff to deliver high quality care and excellent customer service to patients, create and work to dedicated practice protocols for efficient and effective processes, and ensure smooth working at all times. They will be reactive to issues and take steps to help resolve these quickly and efficiently.
Practice Overview
Manor Practice provides primary care services to a patient population of 12,500 patients across 2 sites within Wallington. The practice is currently experiencing rapid growth and is undergoing a transition period after merging with another practice. The GP partners are dedicated to providing the highest standard of care and are supported by an excellent team of salaried GPs, ANPs, nurses, HCAs, pharmacists, management/operational staff, receptionists and administrators. We also work closely with a number of other PCN ARRS roles such as FCP physios, health & wellbeing coaches, social prescribing link workers, and mental health practitioners. The practice is an active member of the Wallington Primary Care Network and is rated as ‘Good’ by the Care Quality Commission. We value work/life balance, clinical supervision, support, flexible scheduling options and provide access to excellent training and development opportunities through our local Training Hub.
StudySmarter Expert Advice🤫
We think this is how you could land Practice Receptionist & Administrator in London
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Manor Practice.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Manor Practice.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Manor Practice, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Practice Receptionist & Administrator in London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Manor Practice.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Manor Practice.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Manor Practice. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Manor Practice. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Manor Practice
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Manor Practice’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
