At a Glance
- Tasks: Provide secretarial and administrative support in a busy GP surgery.
- Company: Join the friendly team at Manor Park Surgery in Leeds.
- Benefits: Competitive pay, flexible hours, and a supportive work environment.
- Other info: Opportunity for career growth in a dynamic healthcare setting.
- Why this job: Make a difference in patient care while developing your skills.
- Qualifications: Strong typing, IT skills, and knowledge of medical terminology required.
The predicted salary is between 13 - 14 £ per hour.
An exciting opportunity has arisen for a part-time Medical Secretary to join our team at Manor Park Surgery. The successful candidate will provide an efficient, comprehensive secretarial and administrative support service to the Practice. Working days required are Monday, Tuesday & Friday or Monday, Thursday & Friday.
The post-holder is expected to comply with the employment policies and procedures, with due regard to clinical and information governance policies and procedures, and any other policies and procedures necessary for the safe and effective discharge of the duties contained within this document. This job description is subject to a flexibility clause and may change according to business requirements.
Main duties of the job:
- Prioritise all incoming correspondence and distribute or process as necessary.
- Ensure that all urgent and 2 week wait referrals are processed in a timely manner.
- Ensure SystmOne address book, templates and pathways relating to referrals and provider are up to date.
- Use ERS (e-referral service) for referrals and advice.
- Manage work lists on ERS (e-referral service).
- Maintain accurate patient records including inputting data and read coding on SystmOne.
- Respond to any patient queries.
- Liaise with other healthcare providers regarding issues relating to existing referrals/letters and queries the clinicians may need resolving.
- Answer incoming phone calls and handle requests appropriately.
- Communicate and liaise between all disciplines of staff as required.
- Action all incoming emails into a shared mailbox.
- Collate and send clinical letters and reports to patients or other healthcare providers.
- Maintain any personal correspondence files as required by Practices.
- Perform any reasonable administrative tasks as requested.
About us:
Manor Park Surgery is a GP surgery based in Bramley, Leeds. We are a four GP partner training practice serving a population of circa 14,000 patients, and we use SystmOne. We offer training for nursing students and GP registrars. We are a forward thinking, multi-disciplinary team and we work supportively with our Care Navigation and Administration teams. We have a purpose-built, two storey building with on-site parking facilities and we are rated good by the CQC. Manor Park Surgery is an active member of the West Leeds Primary Care Network.
It is essential that the successful candidate is a highly motivated individual with excellent typing and interpersonal skills, including a sound knowledge of medical terminology. The post holder will need to meet tight deadlines, manage confidential patient information and maintain high standards relating to administrative processes. This includes the timely processing of clinical information (both electronic and hard copy) and liaising with internal and external services such as secondary care and community providers.
Person Specification:
- Strong command of the English language, both written and spoken (essential).
- Excellent typing, IT and organisational skills.
- Experience of using own initiative.
- General office experience.
- Experience of dealing effectively with the general public.
- Working knowledge of medical terminology.
- Local knowledge of the healthcare system.
- Working knowledge of local health and social care providers.
- Excellent written and oral communication skills.
- Ability to work under pressure while maintaining a positive professional attitude.
- Ability to work independently and as part of a team.
- High level of accuracy and attention to detail.
- Understanding of confidentiality and data protection.
- Experience of working in primary care.
- Experience of using SystmOne.
- Previous Medical Secretary experience.
Disclosure and Barring Service Check:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£13.28 an hour rising to £13.58 an hour following successful probationary period.
Medical Secretary in Leeds employer: Manor Park Surgery
Manor Park Surgery is an excellent employer that fosters a supportive and collaborative work culture, making it an ideal place for a Medical Secretary to thrive. With a focus on employee growth and development, we offer training opportunities within our multi-disciplinary team, ensuring that you can enhance your skills while contributing to the care of our 14,000 patients. Located in a purpose-built facility in Bramley, Leeds, we provide a welcoming environment with on-site parking and a commitment to maintaining high standards in patient care and administrative processes.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Secretary in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field, especially those who might know someone at Manor Park Surgery. A friendly chat can sometimes lead to insider info about the role or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your medical terminology and SystmOne knowledge. We want you to feel confident discussing how you can manage patient records and handle referrals efficiently.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've prioritised tasks in previous roles. This will demonstrate that you can handle the busy environment at Manor Park Surgery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Manor Park Surgery.
We think you need these skills to ace Medical Secretary in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Medical Secretary role. Highlight your relevant experience, especially with SystmOne and any medical terminology knowledge. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Manor Park Surgery. Be sure to mention your organisational skills and ability to handle confidential information.
Show Off Your Communication Skills:Since this role involves liaising with patients and healthcare providers, make sure your written application reflects your excellent communication skills. We love clear and concise writing that gets straight to the point!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Manor Park Surgery
✨Know Your Medical Terminology
Brush up on your medical terminology before the interview. Being familiar with terms relevant to the role will not only impress the interviewers but also show that you understand the environment you'll be working in.
✨Demonstrate Your Organisational Skills
Prepare examples of how you've effectively managed tasks and prioritised workloads in previous roles. This is crucial for a Medical Secretary, so showcasing your organisational prowess will definitely work in your favour.
✨Familiarise Yourself with SystmOne
Since the practice uses SystmOne, it’s a good idea to have a basic understanding of how it works. If you’ve used similar systems, mention that experience and express your willingness to learn quickly.
✨Practice Your Communication Skills
As a Medical Secretary, you'll need to communicate clearly and professionally. Practise answering common interview questions out loud, focusing on clarity and confidence. This will help you convey your thoughts effectively during the actual interview.
