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For Companies At a Glance
- Tasks: Lead and manage events, ensuring top-notch service and guest satisfaction.
- Company: Manor of Groves Hotel, a stunning venue in Hertfordshire's countryside.
- Benefits: Competitive salary, career development, and access to leisure facilities.
- Why this job: Join a dynamic team and create unforgettable experiences for guests.
- Qualifications: Experience in hospitality, strong leadership, and excellent customer service skills.
- Other info: Flexible hours with opportunities for growth in a beautiful setting.
The predicted salary is between 30000 - 40000 £ per year.
About Manor of Groves Hotel, Golf & Health Club
Experience a warm welcome at Manor of Groves Hotel, Golf & Health Club. The Hotel is located in 150 acres of idyllic Hertfordshire countryside, yet is within easy reach of major motorways and airports and offers free on-site parking for 200 cars. Situated in Sawbridgeworth, and 3 miles from Harlow, with Stansted Airport approximately 20 minutes drive from this beautifully restored Georgian Manor House. The stunning architecture and picturesque grounds provide the perfect backdrop for conferences and events with a capacity of up to 400 guests. The Hotel has 80 bedrooms, including superior and four poster bedrooms for that extra special break plus complimentary access to the state of the art leisure club with gym, pool, sauna and steam room. A range of beauty treatments are also available. The 18 hole Championship Golf Course is designed around the Hotel and provides a challenging, yet enjoyable experience, regardless of handicap.
About Conference, Banqueting, Food and Beverage Manager
We are seeking a highly motivated and committed Conference, Banqueting, Food & Beverage Manager to oversee our events and service operations, ensuring the highest standards of guest satisfaction, efficiency, and team performance.
Key Responsibilities
- Lead all aspects of the Conference, Banqueting, and Food & Beverage departments to ensure smooth, professional service delivery.
- Maintain exceptional standards of hygiene, presentation, and organization in all service and storage areas.
- Conduct daily briefings and debriefings with the team to ensure service standards are consistently met, and collaborate with staff to identify and resolve any operational concerns.
- Liaise with the Sales Office to review and discuss function sheets, ensuring staff rostering and allocation consistently meet the requirements of the business and scheduled events.
- Work closely with the Head Chef, supervisors, and managers to ensure menus, service, and facilities meet high standards and provide a wide choice for guests.
- Collaborate with Porters to ensure timely event setup and flawless execution.
- Recruit, train, and develop staff in partnership with the HR and Operations Managers to meet current and future departmental needs.
- Manage staffing levels, scheduling, and budgets efficiently.
- Ensure compliance with company policies and statutory health & safety, hygiene, and licensing requirements.
- Act as Manager on Duty, handling guest feedback and operational issues promptly and professionally.
Skills and Requirements
- Proven experience in a similar role within a hotel or hospitality environment.
- Strong leadership, organizational, and communication skills.
- Excellent customer service with a hands-on, flexible approach, supporting and working alongside the team when required.
- Flexibility to work according to the needs of the business, including weekends, evenings and special events.
- Ability to perform under pressure in a busy operational setting.
- Proficiency in English essential; additional languages an advantage.
- Enthusiastic, motivated, and committed to delivering exceptional guest experiences.
If you bring strong organisational skills, proven F&B experience, and a proactive mindset to delivering seamless and memorable events, we want to hear from you.
Conference, Banqueting, Food and Beverage Manager in Sawbridgeworth employer: Manor Of Groves
Contact Detail:
Manor Of Groves Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference, Banqueting, Food and Beverage Manager in Sawbridgeworth
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in conference and banqueting roles. Attend local events or join online forums to meet potential employers and get insider info on job openings.
✨Tip Number 2
Showcase your skills! When you land an interview, be ready to discuss specific examples of how you've led successful events or improved service delivery in previous roles. Use metrics to back up your achievements – numbers speak volumes!
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to hotels and venues you admire, like Manor of Groves, and express your interest in potential opportunities. A personal touch can make all the difference.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. Make sure to tailor your application to highlight your relevant experience in food and beverage management.
We think you need these skills to ace Conference, Banqueting, Food and Beverage Manager in Sawbridgeworth
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re genuinely excited about the role and the chance to create memorable experiences for our guests.
Tailor Your CV: Make sure your CV is tailored to highlight your relevant experience in conference, banqueting, and food & beverage management. We love seeing how your past roles align with what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your skills and experience. Avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Manor of Groves.
How to prepare for a job interview at Manor Of Groves
✨Know the Venue Inside Out
Before your interview, take some time to research Manor of Groves Hotel. Familiarise yourself with its facilities, services, and unique features. This will not only show your genuine interest but also help you tailor your answers to align with their values and operations.
✨Showcase Your Leadership Skills
As a Conference, Banqueting, Food and Beverage Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully led a team or managed an event. Highlight how you resolved issues and ensured guest satisfaction, as this will resonate well with the interviewers.
✨Demonstrate Your Customer Service Passion
Customer service is at the heart of hospitality. Be ready to discuss how you’ve gone above and beyond for guests in previous roles. Share specific stories that illustrate your hands-on approach and flexibility in meeting customer needs, especially during busy times.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the hotel's future events, team dynamics, or how they measure success in the F&B department. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.