At a Glance
- Tasks: Lead a dynamic team to deliver exceptional dining experiences and manage daily restaurant operations.
- Company: Join Manor of Groves, a serene hotel with modern amenities in the beautiful Hertfordshire countryside.
- Benefits: Enjoy perks like a fitness suite, sauna, and indoor pool access, plus a supportive work environment.
- Why this job: Be part of a vibrant culture where your leadership can shine and impact guest satisfaction.
- Qualifications: Previous management experience in hospitality and a passion for customer service are essential.
- Other info: Opportunity to work in a stunning location with a focus on wellness and relaxation.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Job description
Manor of Groves Hotel Golf and Country Club offers a peaceful and tranquil setting in the Hertfordshire countryside. The hotel boasts 80 bedrooms all comfortable and contemporary styled and an onsite leisure club which includes a fitness suite, steam room, sauna and an indoor swimming pool as well as a beauty Spa. We offer conference and banqueting facilities; catering for up to 400 guests, we can host all types of events; from wedding, training workshops, exhibitions to private dinners and balls.
Job Summary:
Effective daily management through co-ordination and planning of your department to meet and exceed customer and team expectations.
Key Duties & Responsibilities:
- Managing a team including team leaders.
- You will be working as part of a team with both the floor staff and the management team.
- You will need to have great organizational skills along with the ability to motivate those around you.
- Along with superb customer communication skills and the ability to make everyone who walks through the door to feel at home, you will also have some management experience in a restaurant environment as a Restaurant Supervisor or Team Leader..
- To assist with management of the rota
- To ensure the Restaurant delivers a good quality service for 7 days a week.
- To assist with the training and induction of any new staff members, co-ordinate staff ensuring they complete their daily duties, setting staff objectives, have in-depth knowledge of all menus, advising customers on wine selection.
- Dealing with customer complaints, presenting a positive image to all guests at all times
- To ensure the provision of adequate security measures to minimize risk, loss or damage to company assets and employee and visitor possessions.
- To take responsibility for the successful co-ordination and implementation of day to day business.
- To ensure, using the variety of methods available, that communication at the Hotel is comprehensive and that all team members have all the information they need to appreciate their role in the business and are aware of all information and activities.
- To implement continuous improvement in all areas of customer and team feedback and measure results.
- All Health & Safety of the site, and of all employees and visitors so that all enjoy a well presented, professional and secure environment.
- Overall presentation of all areas , both externally and internally so that a good impression is created to visitors which is then continued throughout their stay.
Skills and Requirements
- To ensure customer satisfaction
- Excellent oral and written skills
- Meticulous with excellent attention to detail
- High energy levels
- Ability to deal with any situation that may arise
- Ability to produce consistently accurate work even whilst under pressure
- Capable of working alone and along with the team
- Honest and trustworthy
- Respectful of others and yourself
- Polite and well mannered
- To be flexible
- Experience and a similar role
- Hotel industry experience
Benefits:
- A competitive salary
- 28 days holiday (including bank holidays)
- Discount on food and beverage
This full time position demands leadership, excellent organizational skills, and a customer-centric approach to ensure both operational excellence and financial success.
AMRT1_UKCT
Restaurant Manager employer: Manor Of Groves
Contact Detail:
Manor Of Groves Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager
✨Tip Number 1
Familiarize yourself with the Manor of Groves Hotel's unique offerings, such as their leisure club and spa services. Understanding these features will help you demonstrate how you can enhance the guest experience during your interview.
✨Tip Number 2
Network with current or former employees of the hotel to gain insights into the company culture and management style. This information can be invaluable in tailoring your approach and showing that you’re a great fit for the team.
✨Tip Number 3
Prepare to discuss your experience in managing diverse teams and handling high-pressure situations, especially in a hospitality setting. Highlight specific examples that showcase your leadership skills and ability to maintain service quality.
✨Tip Number 4
Research the latest trends in the hospitality industry, particularly in restaurant management. Being knowledgeable about current best practices will not only impress your interviewers but also show your commitment to continuous improvement.
We think you need these skills to ace Restaurant Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Restaurant Manager position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in restaurant management or similar roles. Include specific examples of how you've successfully managed teams, improved service quality, or increased customer satisfaction.
Showcase Your Leadership Skills: As a Restaurant Manager, strong leadership is crucial. Make sure to mention any relevant leadership experiences, such as managing staff, training new employees, or leading projects that improved operations.
Personalize Your Cover Letter: Write a personalized cover letter that reflects your passion for the hospitality industry and your interest in working at Manor of Groves Hotel Golf and Country Club. Mention why you are drawn to their establishment and how you can contribute to their success.
How to prepare for a job interview at Manor Of Groves
✨Know the Venue
Familiarize yourself with the Manor of Groves Hotel and its facilities. Understanding the layout, services offered, and the overall atmosphere will help you speak confidently about how you can enhance the guest experience.
✨Highlight Your Leadership Skills
As a Restaurant Manager, showcasing your leadership abilities is crucial. Prepare examples of how you've successfully managed teams, resolved conflicts, and improved service standards in previous roles.
✨Understand the Menu and Offerings
Be prepared to discuss the types of cuisine and dining experiences that the hotel offers. Showing your knowledge about food and beverage trends can demonstrate your passion for the industry and your ability to innovate.
✨Prepare Questions
Have thoughtful questions ready to ask the interviewers. Inquire about their expectations for the role, challenges they face, and how success is measured. This shows your genuine interest in the position and helps you assess if it's the right fit for you.