At a Glance
- Tasks: Lead a vibrant bar team, ensuring top-notch service and guest satisfaction.
- Company: The Manor Hotel, a dynamic family business in Meriden.
- Benefits: Competitive salary, free gym membership, discounted food, and hotel stays.
- Other info: Great opportunity for career growth in a supportive team atmosphere.
- Why this job: Join a fun environment where your hospitality skills can shine and make a difference.
- Qualifications: Experience in hospitality, strong customer service skills, and a positive attitude.
The predicted salary is between 24000 - 30000 £ per year.
The Manor Hotel is a vibrant and dynamic family business situated in the heart of Meriden.
The business enterprise includes The National Motorcycle Museum & National Conference Centre and The Windmill Village Hotel, Golf Club & Spa.
You will receive a competitive salary plus amazing benefits which include free onsite parking, free membership to our state of the art gym and golf club, discounted food & beverage and discounted stays within the group.
As our Bar Shift Leader you will know and understand what it means to deliver amazing hospitality and will thrive on the challenge of always exceeding guest’s expectations.
You will be expected to achieve a level of service through the constant monitoring of brand standards, be highly attentive to detail and be capable of delivering consistent standards.
You should have a warm, personable nature and a can do attitude.
In this type of industry teamwork is key; you should be a strong team player willing to lend a hand wherever needed.
You must have experience in a similar environment with the knowledge and confidence to deliver the role described below combined with a passion for delivering exceptional service through your team.
Key responsibilities for the Bar Shift Leader are;
- Supply and ensure the highest possible level of guest care and service to the guests; internal and external.
- Prepare and serve beverages including alcoholic beverages, cocktails and soft drinks.
- Ensure the Bar, Lounge & Terrace are prepared for service.
- Maintain staffing levels within agreed budget targets - controlling wage costs, holiday schedules and work rotas
- Have a full knowledge and promote the hotel's facilities, services and company products
- Support the implementation of new procedures, practices and standards where applicable
- Support with the ordering, receipt, storage and security, requisition and issue of all items sold/served, together with cleaning materials and other sundry items
- Monitor the standards of work, working practices, productivity and standards of customer care of all employees within the department.
- Comply with all aspects of ‘Alcohol Licensing’ regulations.
The Ideal Candidate Will
- Have experience of working within a hotel or restaurant operation, ideally in a 4 star environment
- Be able to deliver excellent customer service at all times and train others to follow a similar example
- Be smart and professional in appearance with a "can do" attitude and excellent communication skills
The Essential Skills
- Have previous proven experience in a 4 star hotel or a similar high quality environment
- Has a passion and commitment to quality and customer service
- Well organised and structured in your approach
The Desirable Skills
- Confident personality with presence
- Engaging and the ability to inspire
- Forward Thinking
Bars Shift Leader in Solihull employer: Manor Hotel Solihull, Marco Pierre White Steakhouse Bar & Grill
Join our vibrant hotel team as a Room Attendant, where we prioritise employee well-being and growth. Enjoy competitive pay alongside fantastic benefits such as free onsite parking, gym and golf club membership, and discounts on food and stays. Our supportive work culture fosters ambition and excellence, ensuring you thrive in a dynamic environment dedicated to delivering outstanding guest experiences.
Contact Details:
Manor Hotel Solihull, Marco Pierre White Steakhouse Bar & Grill Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Bars Shift Leader in Solihull
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Manor Hotel Solihull, Marco Pierre White Steakhouse Bar & Grill. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Manor Hotel Solihull, Marco Pierre White Steakhouse Bar & Grill
Don't be shy about reaching out to Manor Hotel Solihull, Marco Pierre White Steakhouse Bar & Grill directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Bars Shift Leader in Solihull
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Manor Hotel Solihull, Marco Pierre White Steakhouse Bar & Grill and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Manor Hotel Solihull, Marco Pierre White Steakhouse Bar & Grill
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
