At a Glance
- Tasks: Deliver exceptional hospitality and oversee restaurant and bar operations.
- Company: Vibrant family-run hotel with a lively atmosphere in Meriden.
- Benefits: Competitive salary, free gym membership, discounted food, and stays.
- Other info: Great opportunities for career growth and teamwork.
- Why this job: Join a dynamic team and create memorable experiences for guests.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 28215 - 34485 £ per year.
The Manor Hotel is a vibrant and dynamic family business situated in the heart of Meriden.
The business enterprise includes The National Motorcycle Museum & National Conference Centre and The Windmill Village Hotel, Golf Club & Spa.
Marco's restaurants are all about the experience ; the buzz ; the unique atmosphere and the enjoyment of being out with friends and family in gorgeous, lively surroundings.
We have an exciting opportunity for an Assistant Restaurant & Bars Manager to join our hotel; you should be able to deliver amazing hospitality and thrive on the challenge of always exceeding guest’s expectations.
You will be expected to achieve a level of service through the constant monitoring of brand standards, be highly attentive to detail and be capable of delivering consistent standards.
In this type of industry teamwork is key; you should be a strong team player willing to lend a hand wherever needed.
You will receive a competitive salary plus amazing benefits which include free onsite parking, free membership to our state of the art gym and golf club, discounted food & beverage and discounted stays within the group.
You must have experience in a similar environment with the knowledge and confidence to deliver the role described below, combined with a passion for delivering exceptional service through your team.
Key responsibilities for the Assistant Restaurant & Bars Manager are;
- Supply and ensure the highest possible level of guest care and service to our guests; internal and external.
- Oversee multiple outlets ensuring that service delivery and customer care to both hotel and external guests is maintained at all times.
- Check and monitor that all beverage and food items are prepared and served according to company standards and within statutory regulations.
Promote additional sales/up selling whenever possible but always within the social responsibilities of the licensee.
- Work alongside the Restaurant & Bars Manager to oversee all operations of the restaurant and bars including, staffing, sales, employee rotas, departmental budgets, wage control, scheduling and holidays.
- Manage all restaurant and bar areas, ensuring the smooth running of breakfast, lunch, afternoon tea and dinner operations.
- Acquire a full working knowledge of the menu, tariff and wine lists together with a full knowledge of the hotel’s food and beverage service policies and procedures.
- Monitor the standards of work, working practices, productivity and standards of customer care of all employees within the department.
- Allocate jobs and 'stations' checking that tasks have been completed before, during and after service periods.
- Deputise in the absence of the Restaurant & Bars Manager.
- Assist with greeting, seating and order taking. Help guests with menu item selection and wine requirements; always anticipating their needs.
- Establish and maintain effective communication with staff (e. g. pre-session team briefings) and senior management/colleagues.
- Analyse key areas of improvement by utilising KPI’s and other performance targets.
- Help with organising and running of special events. (e. g. weddings/ private dinners).
- Assist with staff training; departmental inductions, job skills, safety, statutory requirements and development to encourage them to upsell where possible.
- Support the implementation of new procedures, practices and standards where applicable.
The Ideal Candidate Will
- Have experience of working within a hotel or restaurant operation, ideally in a 4 star environment
- Be able to deliver excellent customer service at all times and train others to follow a similar example
- Be smart and professional in appearance with a "can do" attitude and excellent communication skills
The Essential Skills
- Has a passion and commitment to quality and customer service
- Well organised and structured in your approach
- The ability to work in an environment that demands excellence, time and energy
- #J-18808-Ljbffr
Assistant Restaurant & Bars Manager in Coventry employer: Manor Hotel Meriden
The Manor Hotel is an exceptional employer, offering a vibrant work environment in the heart of Meriden, where family values and a commitment to excellence are at the forefront. Employees benefit from a supportive culture that encourages teamwork and personal growth, alongside opportunities to engage with diverse teams across our unique business ventures, including the National Motorcycle Museum and the Windmill Village Hotel, Golf Club & Spa. Join us to be part of a dedicated team that prioritises guest satisfaction and upholds the highest standards of cleanliness and service.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Restaurant & Bars Manager in Coventry
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Manor Hotel Meriden. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Manor Hotel Meriden
Don't be shy about reaching out to Manor Hotel Meriden directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Restaurant & Bars Manager in Coventry
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Manor Hotel Meriden and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Manor Hotel Meriden
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
