UK Operations Manager, East

UK Operations Manager, East

Full-Time 37800 - 46200 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead operations at adventure centres, ensuring safety and quality experiences for all guests.
  • Company: Join Manor Adventure, a pioneering employee-owned trust with over 35 years of success.
  • Benefits: Be part of a supportive team with opportunities for personal and professional growth.
  • Other info: Collaborative environment focused on continuous improvement and employee engagement.
  • Why this job: Shape the future of adventure experiences while maintaining high standards and safety.
  • Qualifications: Strong leadership skills and experience in operational management are essential.

The predicted salary is between 37800 - 46200 Β£ per year.

A New Chapter for Manor Adventure Manor Adventure is entering an exciting new chapter in its evolution, as an employee-owned trust.

For more than 35 years, Manor Adventure has built its success on strong leadership, committed people, an established culture and tried-and-tested operating procedures.

Our move to an employee-owned trust marks an important milestone in the history of the business.

It creates an opportunity for our people to play an even greater part in the future success of Manor Adventure and to build on the foundations established over the last three and a half decades.

We are now looking for an exceptional UK Operations Manager – East to join us at this exciting stage of our development.

Reporting directly to the Managing Director, you will take responsibility for the operational performance, safety, quality and development of three of our established adventure centres: Willersley Castle – Cromford, Derbyshire Norfolk Lakes – Lyng, Norfolk Isle of Wight Centre – Bembridge, Isle of Wight The Role This is a key operational leadership position, combining strategic oversight with a strong hands-on presence within the centres.

You will work closely with the Managing Director, Centre Leadership Teams and central support functions to ensure that our centres continue to deliver safe, efficient and high-quality adventure experiences.

You will work within the existing Manor Adventure ethos, culture and tried-and-tested procedures that have contributed to the company's success over more than three decades.

This is not a role for someone looking to change things for the sake of change.

We want someone who can understand what already works, support our existing leadership teams, maintain high standards and identify sensible opportunities for improvement.

Protect what works.

Improve what can be improved.

Help shape our future.

Your Responsibilities Operational Leadership Take full accountability for operational performance, safety and quality across the East Region.

Develop strong and supportive relationships with Centre Leadership Teams.

Ensure consistent delivery of company policies, procedures and standards.

Maintain a high-quality adventure product and customer experience.

Work collaboratively with the UK Operations Manager – West to share best practice and ensure consistency across the wider business.

Represent Manor Adventure and the interests of the Managing Director and Directors professionally and positively.

Take ownership of issues and provide practical, solutions-focused support.

Safety

UK Operations Manager, East employer: Manor Adventure

Manor Adventure is an exceptional employer, offering a unique opportunity to be part of an employee-owned trust that values its people and their contributions. With a strong commitment to operational excellence and a supportive work culture, employees can expect genuine autonomy, professional development, and the chance to shape the future of our adventure centres. Join us in this exciting chapter where your leadership will directly impact the success of our established locations in Derbyshire, Norfolk, and the Isle of Wight.

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Contact Details:

Manor Adventure Recruitment Team

We think you need these skills to ace UK Operations Manager, East

Operational Leadership
Safety Management
Quality Assurance
Relationship Building
Strategic Oversight
Problem-Solving Skills
Collaboration