At a Glance
- Tasks: Provide a warm welcome and assist visitors at our busy school reception.
- Company: Join The Manor Academy, known for its high teaching standards and supportive environment.
- Benefits: Enjoy competitive pay, professional learning opportunities, and lifestyle discounts.
- Other info: Be part of a dedicated team focused on employee well-being and career growth.
- Why this job: Kickstart your career in a rewarding role that makes a difference every day.
- Qualifications: Experience in customer service and effective communication skills are essential.
The predicted salary is between 22122 - 23192 £ per year.
Grade and Salary: Grade 2: £22,122 - £23,192 per annum (£25,185 - £26,403 FTE). Working pattern: 37 hours per week, 40 weeks per year (term time only plus 1 week). Contract term: Permanent.
The Manor Academy has an excellent reputation for its high standards of teaching, student behaviour and academic achievement.
An exciting opportunity has arisen at The Manor Academy for a friendly and experienced Receptionist to join our team. You will be responsible for delivering a customer focused front line reception service, providing a professional welcome to visitors and dealing politely and efficiently with face‑to‑face enquiries from staff, students, families and outside agencies who present themselves at the school reception.
The successful candidate will be able to use specialist ICT equipment sensitively and confidentially, have effective communication skills, be customer focused and have experience of working on a busy reception desk.
There are many reasons to choose The Two Counties Trust as a great place to start or continue your career. We recognise the importance of a happy, healthy, rewarded and well‑motivated workforce and have developed an HR strategy to invest in our employees. We also offer extensive professional learning opportunities for all employees.
- Highly competitive pay and pay progression opportunities.
- All employees participate in our Professional Learning Scheme which supports colleagues to develop their expertise and benefit from valuable professional learning.
- An array of employee benefits and lifestyle options including discounted healthcare, gym membership and extensive high street retail discounts.
- Entry to a career average pension scheme.
- Opportunities to experience and share practice in our partner schools across the Trust.
- A stimulating, supportive and rewarding working environment with a dedicated team of like‑minded professionals.
- Excellent opportunities to develop your skills and experience and to progress your career.
- We take the well‑being and health of employees seriously. We have a range of support mechanisms and benefits available to employees and the Trust has signed up to the Education Staff Wellbeing Charter.
It is an offence to apply for this role if you are barred from engaging in Regulated Activity relevant to children. We are committed to safeguarding and promoting the welfare of children and young people. An offer of employment will be subject to the receipt of a satisfactory enhanced level DBS disclosure with a children’s barred list check, two satisfactory references and successful completion of vetting procedures. In accordance with the statutory guidance Keeping Children Safe in Education (KCSIE), an online search will be conducted as part of due diligence on shortlisted candidates and a social media check will be required as a condition of employment. We are committed to recruiting and retaining a diverse workforce and candidates with a disability who meet the essential job criteria will be given an opportunity to demonstrate their abilities at interview.
Receptionist employer: Manor Academy
The Manor Academy is an exceptional employer, offering a supportive and rewarding work environment for its staff. With a strong commitment to employee well-being, competitive pay, and extensive professional development opportunities, the academy fosters a culture of growth and collaboration among its dedicated team. Located in a vibrant community, employees benefit from a range of lifestyle options and a focus on maintaining a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Tip Number 1
Get to know the school! Research The Manor Academy and its values. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a receptionist, you'll be the first point of contact for visitors. Role-play common scenarios with friends or family to boost your confidence and ensure you come across as friendly and professional.
✨Tip Number 3
Network like a pro! Connect with current or former employees of The Manor Academy on LinkedIn. They can provide insights about the school culture and even tips for the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at The Two Counties Trust.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality:As a Receptionist, you'll be the first point of contact for visitors, so let your friendly and approachable nature shine through in your application. Use a warm tone and share a bit about yourself to make your application stand out.
Highlight Relevant Experience:Make sure to emphasise any previous experience you have working on a busy reception desk or in customer service roles. We want to see how you've handled face-to-face enquiries and provided excellent service in the past.
Tailor Your Application:Take the time to tailor your application to the specific role at The Manor Academy. Mention why you're excited about joining our team and how your skills align with what we're looking for. It shows us you’re genuinely interested!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it gives you a chance to explore more about our values and what we offer!
How to prepare for a job interview at Manor Academy
✨Know the School Inside Out
Before your interview, take some time to research The Manor Academy. Familiarise yourself with its values, achievements, and any recent news. This will not only show your genuine interest but also help you tailor your responses to align with their ethos.
✨Showcase Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for visitors. Prepare examples from your past experiences where you've provided excellent customer service. Think about how you handled difficult situations or went above and beyond to assist someone.
✨Practice Effective Communication
Effective communication is key in this role. During the interview, practice clear and concise responses. You might even want to rehearse common questions with a friend or family member to build your confidence and ensure you convey your thoughts well.
✨Demonstrate Your ICT Proficiency
Since the role requires using specialist ICT equipment, be ready to discuss your experience with relevant technology. If you have specific software or tools you've used, mention them and explain how they helped you in your previous roles.