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For Companies At a Glance
- Tasks: Coordinate and deliver high-quality aged care services for clients in their homes.
- Company: A respected not-for-profit organisation with over 30 years of experience in aged care.
- Benefits: Competitive salary, generous packaging options, flexible work arrangements, and ongoing training.
- Why this job: Make a real difference in the lives of older people while growing your career.
- Qualifications: Experience in service coordination or case management within aged care is essential.
- Other info: Join a supportive team dedicated to quality care and client engagement.
The predicted salary is between 30000 - 42000 £ per year.
We are a highly regarded not-for-profit, values-based organisation, offering residential, community and in-home aged care for over 30 years, to older people living in and around the city of Manningham.
We are seeking an experienced and motivated Support at Home Service Coordinator to join our Home and Community Care team on a full-time, maximum-term basis for 9 months, covering maternity leave.
About the Role
Reporting to the Support at Home Manager, the Support at Home Service Coordinator plays a fundamental role in coordinating and delivering high-quality services. This role ensures services are delivered efficiently, in line with program guidelines, quality standards and client goals.
Key responsibilities include:
- Coordinating and scheduling Support at Home services to ensure timely, efficient and client-centred service delivery
- Acting as the first point of contact for clients, families, care workers, healthcare professionals and external service providers
- Maintaining accurate and up-to-date client records, documentation and reporting in accordance with aged care quality standards
- Identifying service gaps, risks and opportunities for improvement and contributing to continuous quality improvement initiatives
- Working collaboratively with internal teams to support positive client outcomes and a high standard of care
About You
To succeed in this role, you will have:
- Demonstrated experience in service coordination, rostering or case management within aged care or community services
- Sound understanding of the Home Care Standards and relevant program guidelines
- Strong organisational and problem-solving skills, with the ability to manage competing priorities
- Excellent written and verbal communication skills, with a strong focus on client engagement and service excellence
- The ability to work independently while contributing effectively as part of a multidisciplinary team
We offer a supportive and purpose-driven work environment, including:
- Salary packaging benefits – up to $15,900 tax-free plus $2,650 for meals and entertainment
- Flexible work arrangements to support work-life balance
- Ongoing training and professional development, including support through aged care reforms
- Free on-site parking with convenient access to public transport and shopping centres
If you are passionate about delivering high-quality Support at Home services and want to be part of a team shaping the future of aged care, we encourage you to apply now.
Support at Home Service Coordinator in Doncaster employer: MannaCare
Contact Detail:
MannaCare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support at Home Service Coordinator in Doncaster
✨Tip Number 1
Network like a pro! Reach out to your connections in the aged care sector and let them know you're on the lookout for opportunities. Sometimes, it's all about who you know, and a friendly nudge can lead to a great referral.
✨Tip Number 2
Prepare for those interviews by researching the organisation's values and services. We want to see how you align with our mission of delivering high-quality care. Show us your passion for supporting older people and how you can contribute to our team!
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do mock interviews with you. This will help you articulate your experience in service coordination and problem-solving, which are key for the Support at Home Service Coordinator role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you're genuinely interested in being part of our values-driven team.
We think you need these skills to ace Support at Home Service Coordinator in Doncaster
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in service coordination and aged care. We want to see how your skills align with our values and the specific requirements of the Support at Home Service Coordinator role.
Showcase Your Communication Skills: Since excellent written and verbal communication is key for this role, ensure your application reflects your ability to engage effectively with clients and team members. Use clear and concise language to demonstrate your communication prowess.
Highlight Problem-Solving Abilities: We love candidates who can think on their feet! Share examples in your application where you've successfully identified service gaps or improved processes. This will show us you’re proactive and ready to contribute to our continuous quality improvement initiatives.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at MannaCare
✨Know the Organisation's Values
Before your interview, take some time to research the organisation's values and mission. Understanding their commitment to high-quality aged care will help you align your answers with what they stand for, showing that you're a great fit for their team.
✨Prepare Real-Life Examples
Think of specific situations from your past experience in service coordination or case management where you made a positive impact. Be ready to share these examples during the interview to demonstrate your problem-solving skills and ability to manage competing priorities effectively.
✨Showcase Your Communication Skills
As the role involves engaging with clients, families, and healthcare professionals, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend to refine your verbal communication and ensure you convey your passion for client-centred service delivery.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the organisation. This not only shows your genuine interest but also gives you a chance to assess if the organisation aligns with your career goals. Ask about their approach to continuous quality improvement or how they support staff development.
