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- Tasks: Lead a team to efficiently coordinate in-home care services for older people.
- Company: Values-driven not-for-profit organisation with over 30 years of experience.
- Benefits: Supportive work environment, career development, and the chance to make a real difference.
- Why this job: Empower older people to live independently while leading a dedicated team.
- Qualifications: Leadership experience and strong organisational skills required.
- Other info: Fast-paced role with opportunities for personal and professional growth.
The predicted salary is between 40000 - 50000 £ per year.
We are a values-driven not-for-profit organisation with over 30 years’ experience delivering high-quality residential, community and in-home aged care services. Proudly supporting older people in the Manningham area, we are committed to enabling clients to live safely, independently and with dignity in their own homes.
About the Role
Reporting into the Community Support Manager, the Rostering Team Leader is responsible for leading the rostering function to ensure the efficient coordination of in-home care services. You will oversee a team of Rostering Officers, ensuring services are scheduled effectively to meet client needs while optimising workforce utilisation and maintaining compliance within SCHADS Award requirements.
Key Responsibilities
- Oversee and provide effective scheduling of services and requests
- Respond promptly to roster changes and client service requests
- Lead, supervise and support Rostering Officers in their day-to-day activities
- Provide coaching, training and ongoing performance feedback
- Coordinate coverage for short-notice vacancies to maintain continuity of care
- Monitor data accuracy and generate reports to support rostering KPIs
About you
You thrive in a fast-paced environment, bring a strong customer focus, along with the ability to lead and support a team effectively. To be successful in this role, you will have:
- Demonstrated leadership or supervisory experience
- Proven experience in client scheduling (aged care or community services preferred)
- Knowledge of SCHADS Award (highly desirable)
- Experience with AlayaCare or similar systems (desirable)
- Strong organisational skills and ability to manage competing priorities
- Excellent communication and interpersonal skills
- High attention to detail and problem-solving ability
Rostering Team Lead - Flexicare in Doncaster employer: MannaCare
Contact Detail:
MannaCare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rostering Team Lead - Flexicare in Doncaster
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Flexicare's values and mission. This will help you connect with the team and show that you're genuinely interested in their work.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your leadership experience and client scheduling skills can benefit the team at Flexicare.
✨Tip Number 3
Show off your problem-solving skills! Be ready to share examples of how you've tackled challenges in previous roles, especially in fast-paced environments. This will demonstrate your ability to handle the demands of the Rostering Team Leader position.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself top of mind and show your enthusiasm for the role.
We think you need these skills to ace Rostering Team Lead - Flexicare in Doncaster
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in client scheduling and leadership. We want to see how your skills align with our values and the specific requirements of the Rostering Team Lead role.
Showcase Your Experience: Don’t just list your previous jobs; explain how your past roles have prepared you for this position. Use examples that demonstrate your ability to manage competing priorities and lead a team effectively, as these are key for us.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key achievements stand out. This will help us quickly see why you’re a great fit for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at MannaCare
✨Know Your Stuff
Make sure you understand the SCHADS Award and how it applies to rostering in aged care. Brush up on your knowledge of client scheduling and be ready to discuss how you've handled similar responsibilities in the past.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience. Think about times when you've successfully led a team, resolved conflicts, or provided coaching. This will demonstrate your ability to support and guide Rostering Officers effectively.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle specific situations, like last-minute roster changes or managing competing priorities. Practise your responses so you can show off your problem-solving skills and organisational abilities.
✨Communicate Clearly
Since excellent communication is key in this role, practise articulating your thoughts clearly and concisely. Be prepared to discuss how you would ensure effective communication within your team and with clients to maintain high-quality service.