At a Glance
- Tasks: Support customers with circuit issues and manage service tickets from start to finish.
- Company: Manila Recruitment, a dynamic company based in London.
- Benefits: Competitive salary, flexible working hours, and opportunities for growth.
- Other info: Proactive individuals will thrive in this fast-paced environment.
- Why this job: Join a global team and enhance your skills while helping customers solve real problems.
- Qualifications: 2-3 years of service desk experience and basic networking knowledge required.
The predicted salary is between 30000 - 40000 £ per year.
Manila Recruitment in London is seeking a Service Desk Analyst to support customers with circuit troubles and manage tickets end-to-end.
You will monitor service status, escalate issues, and provide timely updates to clients while collaborating with global teams.
The role requires 2–3 years of service desk experience, a basic understanding of networking, and strong English communication.
A good fit will proactively address trends and maintain high customer service levels.
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Fiber Network Service Desk Analyst - Proactive Support employer: Manila Recruitment
Manila Recruitment is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture where innovation thrives. As a Systems Administrator, you will enjoy the benefits of working with cutting-edge technologies in a collaborative environment, while also having the flexibility to maintain a healthy work-life balance. With opportunities for skill enhancement in cloud and security, this role is perfect for those looking to advance their careers in a dynamic London setting.
