Ocean Freight Operator – Import / Export in Solihull

Ocean Freight Operator – Import / Export
Freight Forwarding | Solihull
£29,000 – £35,000 DOE
We are currently working with an established freight forwarding business in Solihull looking to expand their Ocean Freight operations team .
This is a hands-on operational role managing Ocean Import and/or Export shipments from start to finish , with a strong focus on customer service, accurate documentation and building strong relationships with key accounts.
The business handles predominantly Ocean Freight across a range of global trade lanes, including the Far East, South America, Europe, Indian Subcontinent and Middle East .
The role will involve:
Managing Ocean Import and/or Export shipments from start to finish
Preparing and processing shipping documentation
Coordinating shipments and monitoring progress throughout
Liaising with customers, overseas agents, carriers and other service providers
Keeping customers informed with regular shipment updates
Working closely with key accounts and understanding their individual requirements
Handling invoicing and general operational administration
Working closely with the wider operations team to ensure shipments run smoothly
What they're looking for:
Previous experience within Ocean Freight Forwarding
Strong Ocean Import and/or Export operational experience
Good knowledge of shipping terminology and documentation
Experience managing shipments through the operational lifecycle
Strong customer service and communication skills
Good attention to detail, organisation and time management
Self-motivated and comf...