Import Clerk | Customs & Freight Forwarding
Freight Forwarding | Birmingham
£28,000 - £30,000 DOE
We are currently working with an established freight forwarding business seeking an Import Clerk to join their Birmingham operation.
This is a hands-on operational role focused on managing import shipments, customs clearance, customer communication, and shipment coordination from start to finish.
The business operates predominantly within air freight, although candidates with sea freight, road freight, or wider freight forwarding experience will also be considered.
The role will involve:
Managing import shipments from quotation through to completion
Completing and monitoring CDS customs entries
Preparing and processing import documentation
Liaising with customers, overseas agents, and service providers
Coordinating deliveries and shipment movement
Acting as a key point of contact for customers and resolving queries
Raising job files and preparing invoices
Providing quotations and operational support where required
What they're looking for:
Previous experience within freight forwarding, imports, or customs clearance
Experience using CDS to process import customs declarations
ASM Sequoia experience would be advantageous
Air freight experience would be beneficial, although candidates from sea freight, road freight, or multimodal backgrounds will also be considered
Strong customer service and communication skills
Comfortable working in a busy operational environment
Good attention to detail and organisational skills
Additional info:
Predominantly air freight environment
Salary: £28,000 £30,000 DOE
Established international freight forwarding business
This is a great opportunity for someone looking to further develop their freight forwarding and customs experience within a supportive operational environment.
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